Hilton Newark Penn Station

1048 Raymond Blvd. | Newark, NJ 07102  [SEE MAP]Newark, NJ  [SEE ADDRESS]
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Courtesy of Hilton Newark Penn Station

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at the Hilton Newark Penn Station

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Guest Reviews

TripAdvisor Traveler Rating 3

Rough start, but o.k.

Oct 16th, 2019

We had the most trouble with the shuttle to pick us up at the airport. We waited 1 1/2 hrs to be picked up and had to call 3 times. It was a waste of our time on an already time limited weekend trip. Then when we did finally get to the hotel, one of the front desk staff was just plain rude. Started our 1st time in NJ/NY very stressful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

If you want a nice room but poor staff relations

Oct 15th, 2019

If you are looking for a nice room with great amenities and close to transportation you have found your hotel. If you are looking for customer service, you wont find it. The restaurant is nice, there are plenty of choices. The ability to have a positive conference meeting set up is a plus. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Terrible customer service

Oct 15th, 2019

Having left a review on our bad experience at the start and end of our recent holiday the manager put a response on that he would like to speak to me personally. Big shock, I emailed him and seven weeks later have still had no response from him. Clearly a stock answer when given a bad review with absolutely no intention of actually getting in touch with you. I can’t help but wonder if any of the ‘valued guests’ actually got a personal response from this hotel manager? TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Best NYC hotel

Oct 13th, 2019

Best place to stay if you fly into EWR. Shuttle to hotel is nice. Path train to the Oculus is nice but know that it stops at the river on weekends. Check out the diner in the walkwak for breakfast. For dinner, you can do worse than the bar&grill in the hotel. Burger and french dip are finest kind. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent location for visiting NYC

Oct 12th, 2019

We stayed here enjoying easy access to NYC for 2 days prior to a cruise. The proximity to Penn Station Newark was fantastic! Easy in and out of town and not far from Port Liberty. The room was fine as most Hiltons are. They were working on the escalator while we were there, but the Bellman made getting upstairs to registration doable. We plan to stay here next time we are visiting NYC...so glad to have found this hotel. TRIPADVISOR.COM USER 

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