Omni Hilton Head Oceanfront Resort

23 Ocean Lane | Hilton Head Island, SC 29928-5121  [SEE MAP]Hilton Head Island, SC  [SEE ADDRESS]
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Courtesy of Omni Hilton Head Oceanfront Resort

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at the Omni Hilton Head Oceanfront Resort

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Guest Reviews

TripAdvisor Traveler Rating 3

Expensive treat, but felt rather ordinary.

Jul 19th, 2019

As a break from travelling during our recent three week road trip, we chose the Omni Hilton Head as a special place to relax in the sun. At around $380 per night (plus taxes), this was approximately twice what we 'd been paying, on average, during the rest of our trip - we looked forward to something special. The hotel was large and modern and very well maintained and our room was big enough and well equipped. We were very comfortable and slept well. The restaurants provided good, if rather expensive, food, and the service from the largely Jamaican staff was truly excellent - as friendly a bunch of people as you could wish to meet. We enjoyed the pool, although it was very busy and sometimes difficult to get sun beds with any shade. There was quite a racket coming from the children's pool next to it so it wasn't particularly restful. The beach was clean and with fine sand, but not particularly scenic, although the Omni can't be held responsible fro that! Being from England, sea temperatures of 85 degrees were astonishing and we had a number of forays into the water. We did enjoy our stay. You might be wondering, given what I've said, why I'm not giving a 'good' or even 'excellent' rating. I've graded the Omni as 'average' because that was how it felt. There was no overall feeling of it being 'special' or 'exclusive' and at the price, that is what we expected. Our room wasn't exceptionally large nor was our balcony with it's fine car park/pool/ocean view. Breakfast was good but not included in our rate and not a patch on those we had in smaller and cheaper hotels later in the trip. The beach was OK but, like the pool, quite crowded and a chair or sun bed could only be had by reservation at extra cost. We were there for 4 July and assembled on the beach with our flags at 1.30pm for an advertised military flypast - by 4pm we had seen one fighter jet and one transport plane; you get better displays by the Royal Air Force over our back yard any day of the week! Maybe our expectations of this Hotel were too high, and maybe we'd misunderstood the nature of the resorts on Hilton Head but, as the 'special treat' part of our vacation, it was somewhat disappointing. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beyond Amazing Stay

Jul 15th, 2019

The Omni NEVER disappoints!! We have been coming here for several years now, and will continue to! Best Pools, Best Dining, Best Pool Bar! You can NOT go wrong here! Home away from Home, Heavenly Beds TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Clean, pleasant, and comfortable!

Jul 15th, 2019

Very relaxing. Lots of fun for the kids. Similar luxuries as home. Love the pool, hot tub, firepit, landscaping, decor, designs, and the entire staff. Hilton Head, SC is a kind resort and that's GREAT for all people. NedraA TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Beach trip

Jul 14th, 2019

Great location. Pools are great and the hotel staff is very accommodating. Make sure to wear beach shoes from resort to beach. Their walkway is little to be desired and it will literally burn your feet. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not the worst but far from the best

Jul 13th, 2019

I usually don’t write reviews but want to point out to people the truth and what to expect. I will start with the good 1-hotel staff was unfriendly except for all the Jamaicans here on visa. They went above and beyond to help us with anything needed. 2-location was good and beach was very nice and well maintained. 3-shuttle service is nice but will only go 3 miles max 4-breakfast buffet was good and lots of choices. Now for the bad. 1-too many damn fences and pathways were confusing. The whole place needs to be redesigned for easier access to where you want to go. everything is just so crammed together. 2-hot tubs near kiddie pool so you know what that means.lots of kid pee and not a place to relax. It should have been put by the adult pool to keep the crotch goblins out. 3-found a roach in the bathroom. Maybe it was a stray but who really knows.so have to deep clean all our stuff and pray we did not bring any back. 4-this place is for kids.period.hard to have a good time with small children and infants everywhere. 5- spa services just ok. Have had way better in the past so if I were you I would just pass on it. 6-no 24 hour room service. After 11 pm all you have are over priced vending machines. And by that time resort is on lock down and be quiet signs everywhere. 7-pools close at 10. Period. Even for adults. 8-hotel is old. Improvements have been made over time but you can tell it’s not as upscale as the price shows. 9-nothing is that close to this place and have to travel to hit any stores that’s about 3 miles. 10-I am a smoker and there is no designated areas. So what you get are butts all over the grounds and in the plants. At least put up containers so idiots don’t litter everywhere. 11-pillows are terrible and stink of body odor. Just changing sheets doesn’t help. They do try and keep the place clean but really when was the last deep cleaning? Or pillows replaced? 12- just cause it says adult pool does not mean it is. Near the end of one night a bunch of annoying kids came in and really made it easier for us to get out and leave. Hotel staff did not care and or do anything about it. 13-no night life to be heard of. See all the kid stuff above. 14-just overall overpriced Like I said overall it is ok. But don’t expect to go without children and have a great time. Cause if you don’t like kids this is not the place for you. As you can tell I don’t have kids and do not want them! TRIPADVISOR.COM USER 

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