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at the Hilton Palm Springs
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Great location, but rooms don't live up what I expect of a Hilton hotel
Feb 22nd, 2021
The location of the hotel is really good (5 minute walk from where the restaurants and shops are). The lobby and pool area looks nice and the staff is very friendly/professional. There were a few disappointments though: the rooms are outdated and the beds and sheets are below what I expect of a Hilton. Also, we were in a part of the building located above the smoking rooms section. Walking up to the elevators meant walking through a smelly area. During one of the nights, we had the smell of marijuana coming into our room from under the door. All in all, if they would update the rooms, replace the beds and the bedding I would consider staying there again. Based on the current state of the rooms, I would not recommend staying at this hotel. TRIPADVISOR.COM USER
Perfect hotel to stay a few nights
Feb 12th, 2021
The hotel is pretty much old, but everything is clean and fresh. Front desk staff is friendly, they know what “customer service” means. Rooms are pretty big, housekeepers do their job perfect. And the pool area is the best. Unfortunately 1 out of 2 jacuzzis was not working and 1 out of 2 fire pits wasn’t working either, but it didn’t affect my vacation in any way. Parking is $18 per day, but you can find free street parking right in front of the hotel. TRIPADVISOR.COM USER
A Fabulous Stay for our 50th Anniversary Tour
Dec 5th, 2020
My bride and I had the opportunity to spend 4 nights at the Hilton Palm Springs as part of our 50th Anniversary Tour. To our surprise, we arrived finding that we, as Hilton Diamond Members, had been upgraded to poolside in a beautiful, spacious room. The staff, from the front desk to restaurant to maids were excellent and very friendly, always with a smile and ensuring we were being taken care of. Covid controls were in place and we had no problem working with them Planning on adding this facility to our travel plans in the Spring. TRIPADVISOR.COM USER
Oct 28th, 2020
Staff doing what it can wrt COVID. Pool is huge, very clean, and the entire pool area is great, with a great bar and continuous service. Breakfast was also very good, although I recommend you take your breakfast to go if it's chilly or else your eggs benedict get cold REALLY fast. Hotel was very clean as well. It's $18 for parking which is not noted in the hotel info, at least not on the HHonors app. Fire alarm went off at night, wrecked my sleep for the night, hopefully that won't happen to you. Thanx for the upgrade too. TRIPADVISOR.COM USER
Oct 20th, 2020
Stayed for just one night but great location, just a block away from down town. Nice pool area, mostly able to stay distanced, current COVID rules require you purchase an entree to order a drink which is a hassle (this seems to be city wide though, not just this property), beautiful view from the poolside room we booked. TRIPADVISOR.COM USER
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