Hilton Philadelphia City Avenue

4200 City Avenue | Philadelphia, PA 19131-1611  [SEE MAP]Philadelphia, PA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Don’t rely on the Hilton name here

Apr 4th, 2020

I’m a loyal brand customer. But this is the first time I’ve seen a mouse in a hotel room. My room was changed- but who can sleep now?! Already made a reservation at another (Hilton) hotel for the remainder of my stay. The staff here have been great. But the rooms are kind of dirty - like no one comes in to clean/ dust just because occupancy is down. All of the corners have built up dust. The have used TP in rooms (both that I’ve had). No room service. I can understand no food service if occupancy is down - but I couldn’t even get silverware for a dinner delivery I had. Lots of steps at entry, awkward with your hands full. No bellman. Someone who stands in the lobby and watches the door - but offers no help. Parking is offsite. Too far to be practical if you want to access your car after dark, or are alone. Generally, a disappointing experience. I cannot recommend this location. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

an amazing hotel

Mar 2nd, 2020

we have stayed at this hotel too many times to remember -the staff are amazing -the location is fantastic and it's great value for money .I have family that live close by so for every event we stay here and its awesome and I adore all the staff who are friendly and obliging TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent stay

Mar 1st, 2020

Had a excellent stay at the Hilton slept very comfortable Me and my wife really enjoyed our stay and will definitely return there any time we are back in the area was on the third floor but still had a nice view from our window TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good view, basic breakfast, cheap Valet

Feb 29th, 2020

I was here for two nights, loved my room, loved the view. There is no microwave so if you have needs, like a toddler or special dietary needs.. make other plans, cos you may not be able to heat up your food. Valet is 15 dollars a night and Breakfast is also 15 dollars, breakfast spread is tasty but basic. Nothing ‘dramatic’.... the hotel is located close to a lot of food spots and target. Over all a good experience TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Lovely stay

Feb 18th, 2020

Very friendly staff especially at check in. Lots of places to eat and shop in the area as well. Hotel restaurant very expensive but nice. Very comfortable beds. Nice facilities. Good security. Parking is down a hill so valet is the way to go TRIPADVISOR.COM USER 

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