Hilton Phoenix/Mesa

1011 W Holmes Ave | Mesa, AZ 85210-4923  [SEE MAP]Mesa, AZ  [SEE ADDRESS]

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at the Hilton Phoenix/Mesa

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Guest Reviews

TripAdvisor Traveler Rating 2

Avoid this hotel

May 24th, 2020

I will start off by saying that it is really hard to give a hotel a bad review in the current Covid-19 climate. Nevertheless the Hilton Mesa should be avoided epidemic or not. Just a side note to anyone thinking of staying here-the only thing this hotel can offer you is a room. They will not clean the room, change the towels or empty the trash until you depart. When we checked in we were told they have no services in the hotel, bar and restaurant are closed but "there's a ton of stuff nearby." And shame on Hilton corporate for not having anything about that on their website. We were really tired and had to turn around and go out looking for food. But it's really the room that is the atrocity for this place. It has definitely seen better days. The tub leaked all over the floor. It was moldy and rusty. There were two french doors that didn't close at the bottom and a breeze blew in constantly. Spiderwebs were in the corner of the room. And then there was the flying insect infestation. There were 2 dead bugs on the desk in the room and several more flying around. I killed 3 in the space of 2 minutes. When I went down to the front desk I was told that there was really nothing they could do because the golf course next door "must be irrigating and when that happens the bugs fly around and get in and we don't have an engineer on call to come up and look and do anything about it." When I asked about another room I was told it wouldn't matter because if they were in my room, they were in all the rooms. So we were stuck there with these bugs whizzing by us. It was terrible. And the way it was handled I thought was even worse. Just really don't stay here. There are several other chain hotels right down the road from this one. And maybe they're far enough from the golf course not to have to worry about the bugs getting upset when it's irrigated and flying in to your room. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Baseball gloom made good

Mar 19th, 2020

Great place, baseball tourney and spring training was cancelled and the staff not only worked with us on our early departure, they also made sure all the boys had a fun experience while being cooped up in the hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The best for spring training season

Mar 16th, 2020

We stay here every up year, our son suggested this hotel as it is close to his home. It is very convenient to shopping, baseball, and other activities. I like the digital ID. The room was clean and the bar and breakfast buffet are very nice. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great stay!

Mar 14th, 2020

Hilton Mesa is beautiful. Comfortable beds and sheets. Great food in restaurant and bar. Great staff! Easy Lyft rides anywhere we needed to go. Pool is nice, but not as spacious as I had hoped. Every area was very clean TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Our stay

Mar 12th, 2020

The hotel was nice and in a good location. Asked for a wake up call first morning we were there and that didn’t happen. Maid didn’t always pick up real well as we were there 4 nights. Thought that entrance to the hotel would be secure from back of the building but anyone could come in! TRIPADVISOR.COM USER 

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