Hilton Playa del Carmen

Item: Hilton Playa del Carmen
Rating: 5
Author: U.S. News & World Report

Avenida Constituyentes 2 Centro, Gonzalo Guerrero | Playa del Carmen 77710 [SEE MAP]Playa del Carmen [SEE ADDRESS]

#15 in Best Playa del Carmen Hotels

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Credit

Courtesy of Hilton Playa del Carmen

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at the Hilton Playa del Carmen

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Overview

Travelers rave about resort's staff and cuisine

Only select suites offer beach or swim-up pool access

Thanks to its downtown Playa del Carmen, Mexico, location, this Hilton outpost grants guests easy access to both the beach and area bars. Travelers can walk to the Riviera Maya's soft sands for some sun and then stroll over to Playa del Carmen's Fifth Avenue, home to the city's most-loved shops, restaurants and nightlife venues. But that's not the only reason why travelers rave about this adults-only resort: Guests compliment the hospitable staff, the quality of the food at the resort's seven restaurants and the variety of amenities the property's all-inclusive room rates cover. When nighttime rolls around, you'll bed down in spacious accommodations outfitted with two-person Jacuzzis, flat-screen TVs, free Wi-Fi access and private terraces, balconies or patios. Some suites also boast direct beach or swim-up pool access. To save some coin, Hilton Honors rewards program members can cash in points here.

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Location: Playa del Carmen

Hotel Class: 4.5-star

Property Type: All-inclusive resort, 513 rooms

Primary View: Neighborhood, Ocean

Style: Traditional, Modern

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Scorecard

4.5Hotel Class
GOODCritic Rating

Rankings

U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

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Critic Reviews

AAA/CAA Four Diamond Awards 2019
TripAdvisor Travelers' Choice Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 20327 have reviewed the Hilton Playa del Carmen, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating:

4.5 (based on 20327 reviews)

Read most recent traveler reviews »

Guest Rooms

Accommodations at the all-suite Hilton Playa del Carmen feature locally influenced decor like carved dark wood headboards and red and brown accents. All suites offer two-person jetted tubs next to the beds, as well as pillow menus, flat-screen TVs, stocked minibars, Nespresso machines and private balconies, patios or terraces.

Complimentary Wi-Fi access
Room service is delivered via each room's discrete "Magic Box"

Standard room size: 653 square feet

Premium channels
Workspace/desk
Minifridge
Bathrobes/slippers
Minibar
Shower/tub combo
Separate shower
Separate tub
Internet
Wireless internet
Free internet
Fee for internet usage
Guest rooms with patios and balconies
Adjoining rooms available

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Location & Parking

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Steps away from the shops and restaurants of Playa del Carmen and located directly on the beach, the Hilton Playa del Carmen offers an ideal location for travelers wanting to mix resort relaxation with city exploration. The adults-only, all-inclusive property sits within walking distance of downtown's shops, bars and restaurants.

Resort can arrange airport transfers for an additional fee
Located about 35 miles southwest of Cancun International Airport

24-hour valet parking (free)
24-hour self-parking (free)
Airport shuttle (with fee)
Car service

Within walking distance of:

Bus stop
Restaurants
Movie theater
Train station
Beach
Theater
Subway/metro stop
Grocery store
Shopping

Dining

The all-inclusive resort is home to seven restaurants, including Asiana (a contemporary Asian dining venue) and Rincón Mexicano (which serves traditional Mexican fare). El Mediterráneo offers modern Mediterranean dishes, and Maria Marie features Mexican-French fusion cuisine on its menu. Spice prepares American and Mexican favorites for breakfast, lunch and dinner, while Pelicanos dishes up Caribbean fusion fare all day. Chef's Plate is also available for various international bites.

All-inclusive rates cover all meals, snacks, room service and beverages
Multiple bars and lounges

Number of restaurants: 7

Cuisine Types: Buffet, Asian, American, Mexican, French

Fine dining
Casual dining
Quick service cafe/coffee shop/marketplace
Bar/lounge
Room service
24-hour room service
free breakfast

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Pool

The Hilton Playa del Carmen has an Olympic-size pool that's surrounded by lounge chairs and overlooks the ocean. There is also a smaller pool for those looking for a quiet environment, and some upgraded suites feature private plunge pools. What's more, the property offers a large white sand beach with chaise lounges and beach cabanas (which are free to use when staying in select suites).

Main pool hosts a foam party every Saturday
Multiple in-pool hot tubs
Free loaner Hobie Cat sailboats, snorkeling gear, boogie boards and kayaks available at beach

Lap pool
Wading pool
Lazy river
Family pool
Infinity pool
Whirlpool/hot tub
Adults-only pool
Lifeguard on duty
Poolside service
Waterslide
Deck chairs or cabanas
Pool bar

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Spa

The on-site SPAzul is a full-service spa that features a hydrotherapy area with a Temazcal pre-Columbian steam bath and a hydromassage ludic circuit. There are a variety of services available, including massages, facials and body treatments.

Men's and couples treatments
Salon services include makeup, waxing and manicures and pedicures

Services offered:

Massage
Facial
Body Treatments (i.e. scrubs, wraps)
Salon services
Outdoor treatment area
Steam room
Sauna

See more spa hotels in Playa del Carmen »

Kids

The adults-only property does not allow guests younger than 16 years old.

Kids Club
Free Kids Club
Fee for Kids Club
Cribs
High Chairs

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Fitness

This Hilton outpost boasts a 24-hour fitness center with Life Fitness cardio machines and strength-training equipment. The all-inclusive property also offers a variety of recreational activities, including Pilates, Zumba, spinning and aqua aerobics classes. A rooftop tennis court with free loaner equipment is available as well.

Pool volleyball and lap lane available at main pool

Weight equipment
Cardio equipment
Yoga mats
Free fitness classes
Premium fitness classes (with fee)

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Business

The Main Ballroom can accommodate up to 700 attendees for a theater setting and 500 guests for a banquet setting; smaller meeting rooms are also available. Event planners are on-site to assist with gourmet catering, venue selection and setup, as well as activities and breakout sessions.

Audiovisual equipment
High-speed internet access available throughout property
Six ballrooms offer 10 different room arrangements

Number of meeting rooms: 6

Business center
Meeting rooms
Meeting and event planners available

Wedding

The Hilton Playa del Carmen is equipped to host wedding ceremonies and receptions. The property offers ceremonies on the beach or in its gardens. There is the indoor Main Ballroom that can host banquet receptions for up to 540 people and receptions for up to 700 guests. The resort has on-site wedding planners to assist with destination wedding planning.

Maximum wedding guest capacity: 700

Hotel hosts weddings
Outdoor space for weddings
Wedding planners available

See more wedding hotels in Playa del Carmen »

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Find the Best Price

at the Hilton Playa del Carmen

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