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Hilton Playa del Carmen

Avenida Constituyentes 2 Centro, Gonzalo Guerrero | Playa del Carmen 77710  [SEE MAP]Playa del Carmen  [SEE ADDRESS]

Courtesy of Hilton Playa del Carmen

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at the Hilton Playa del Carmen

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Travelers rave about resort's staff and cuisine
Only select suites offer beach or swim-up pool access
Thanks to its downtown Playa del Carmen, Mexico, location, this Hilton outpost grants guests easy access to both the beach and area bars. Travelers can walk to the Riviera Maya's soft sands for some sun and then stroll over to Playa del Carmen's Fifth Avenue, home to the city's most-loved shops, restaurants and nightlife venues. But that's not the only reason why travelers rave about this adults-only resort: Guests compliment the hospitable staff, the quality of the food at the resort's seven restaurants and the variety of amenities the property's all-inclusive room rates cover. When nighttime rolls around, you'll bed down in spacious accommodations outfitted with two-person Jacuzzis, flat-screen TVs, free Wi-Fi access and private terraces, balconies or patios. Some suites also boast direct beach or swim-up pool access. To save some coin, Hilton Honors rewards program members can cash in points here.
Playa del Carmen
Hotel Class
Property Type
All-inclusive resort, 513 rooms
Primary View
Neighborhood, Ocean
Traditional, Modern



  • 4.5Hotel Class
  • GOODCritic Rating
See all hotels in Playa del Carmen »

Critic Reviews

  • AAA/CAA Four Diamond Awards 2019
  • TripAdvisor Travelers' Choice Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 20327 have reviewed the Hilton Playa del Carmen, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 20327 reviews 4.5 (based on 20327 reviews)

Guest Rooms

Accommodations at the all-suite Hilton Playa del Carmen feature locally influenced decor like carved dark wood headboards and red and brown accents. All suites offer two-person jetted tubs next to the beds, as well as pillow menus, flat-screen TVs, stocked minibars, Nespresso machines and private balconies, patios or terraces.
  • Complimentary Wi-Fi access
  • Room service is delivered via each room's discrete "Magic Box"

Standard room size653 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Steps away from the shops and restaurants of Playa del Carmen and located directly on the beach, the Hilton Playa del Carmen offers an ideal location for travelers wanting to mix resort relaxation with city exploration. The adults-only, all-inclusive property sits within walking distance of downtown's shops, bars and restaurants.
  • Resort can arrange airport transfers for an additional fee
  • Located about 35 miles southwest of Cancun International Airport
  • 24-hour valet parking (free)
  • 24-hour self-parking (free)
  • Airport shuttle (with fee)
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The all-inclusive resort is home to seven restaurants, including Asiana (a contemporary Asian dining venue) and Rincón Mexicano (which serves traditional Mexican fare). El Mediterráneo offers modern Mediterranean dishes, and Maria Marie features Mexican-French fusion cuisine on its menu. Spice prepares American and Mexican favorites for breakfast, lunch and dinner, while Pelicanos dishes up Caribbean fusion fare all day. Chef's Plate is also available for various international bites.
  • All-inclusive rates cover all meals, snacks, room service and beverages
  • Multiple bars and lounges

Number of restaurants7

Cuisine TypesBuffet, Asian, American, Mexican, French

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The Hilton Playa del Carmen has an Olympic-size pool that's surrounded by lounge chairs and overlooks the ocean. There is also a smaller pool for those looking for a quiet environment, and some upgraded suites feature private plunge pools. What's more, the property offers a large white sand beach with chaise lounges and beach cabanas (which are free to use when staying in select suites).
  • Main pool hosts a foam party every Saturday
  • Multiple in-pool hot tubs
  • Free loaner Hobie Cat sailboats, snorkeling gear, boogie boards and kayaks available at beach
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The on-site SPAzul is a full-service spa that features a hydrotherapy area with a Temazcal pre-Columbian steam bath and a hydromassage ludic circuit. There are a variety of services available, including massages, facials and body treatments.
  • Men's and couples treatments
  • Salon services include makeup, waxing and manicures and pedicures

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


The adults-only property does not allow guests younger than 16 years old.
    • Kids Club
    • Free Kids Club
    • Fee for Kids Club
    • Cribs
    • High Chairs


    This Hilton outpost boasts a 24-hour fitness center with Life Fitness cardio machines and strength-training equipment. The all-inclusive property also offers a variety of recreational activities, including Pilates, Zumba, spinning and aqua aerobics classes. A rooftop tennis court with free loaner equipment is available as well.
    • Pool volleyball and lap lane available at main pool
    • Weight equipment
    • Cardio equipment
    • Yoga mats
    • Free fitness classes
    • Premium fitness classes (with fee)


    The Main Ballroom can accommodate up to 700 attendees for a theater setting and 500 guests for a banquet setting; smaller meeting rooms are also available. Event planners are on-site to assist with gourmet catering, venue selection and setup, as well as activities and breakout sessions.
    • Audiovisual equipment
    • High-speed internet access available throughout property
    • Six ballrooms offer 10 different room arrangements

    Number of meeting rooms6

    • Business center
    • Meeting rooms
    • Meeting and event planners available


    The Hilton Playa del Carmen is equipped to host wedding ceremonies and receptions. The property offers ceremonies on the beach or in its gardens. There is the indoor Main Ballroom that can host banquet receptions for up to 540 people and receptions for up to 700 guests. The resort has on-site wedding planners to assist with destination wedding planning.

      Maximum wedding guest capacity700

      • Hotel hosts weddings
      • Outdoor space for weddings
      • Wedding planners available

      Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

      Find the Best Price

      at the Hilton Playa del Carmen

      Navigate forward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

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