Hilton Playa del Carmen

Avenida Constituyentes 2 Centro, Gonzalo Guerrero | Playa del Carmen, Maya Riviera & The Yucatan 77710  [SEE MAP]Playa del Carmen, Maya Riviera & The Yucatan  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

Dinner with Jorge and Gama

Mar 6th, 2021

So this place has some wonderful dishes. The octopus was amazing. But our favorite part of the evening was the people and ambience. The service was top notch — Jorge and Gama were impeccable and wonderful. Perfect service to complement the wonderful meal, tending to the specific requests and making sure we had a fantastic night. We’re already planning our next meal and can’t wait until next time. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Beautiful, peaceful evening

Mar 6th, 2021

Excellent food as well as very warm and attentive service. The bar drinks served by Nelson were delicious and Marco and Jesús made sure we were well taken care of through every course. Would recommend!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great meal at Marie

Mar 6th, 2021

Jorge and Gama were amazing with their recommendations for food and drinks. The best service I’ve had at an all inclusive resort ever and the food was well thought out and tasty. I would highly recommend this resort for their exquisite service. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Honeymoon vacation

Mar 6th, 2021

Absolutely amazing time!! The best service paired with incredible food. Mauricio by the pool was so interactive with all the guests and extremely friendly and helpful throughout our stay. He remembered us everyday and was so kind! The drinks and food were all delicious. Never a bad meal! Polux and Victor along with Benita were wonderful. We highly recommend staying here and will definitely come back again. Honeymoon was a success because of all the employees here! (Resort was also very clean the entire time!) TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

10 year anniversary trip

Mar 6th, 2021

We visited the Hilton Playa for our 10 year anniversary; we actually got married at the same resort (when it was the Royal PDC). Beautiful resort with such nice people working there. We spent most of our time at the pool land beach. Fernando and Mauricio were an awesome team with the pool entertainment and activities. Shout out to Benita and all of the hardworking servers at the pool! They were so gracious. The rooms were beautiful and well updated. Housekeeping did a wonderful job every time. The food was good; although their portions tend to be small and we had to order multiple plates of our favorites to get full. My only complaint is that there are too many cabanas at the pool (which you must pay for and reserve ahead of time). We did reserve one on one day, which was great, but there aren’t a ton of decent seats options at the pool if you aren’t reserving a cabana. I wish there were less cabanas and more free chairs beside the pool. Def felt a little nickel and dimed on that point. Otherwise, a heavenly stay, and I highly recommend!!! TRIPADVISOR.COM USER 

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