Hilton Prague

V Celnici 7 | Prague 186 00  [SEE MAP]Prague  [SEE ADDRESS]

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at the Hilton Prague

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Guest Reviews

TripAdvisor Traveler Rating 2

Good hotel but not very noisy at night

Jan 24th, 2020

Great service and very good room. The two stars are for a completely different reason. After a tiring business trip I went to sleep after 22:00 and I did not sleep until the morning. First whenever someone walked passed my room and talked it seemed like they were in the same room, so the sound insulation in the room was terrible, later it turned out that there must be some club next to the hotel because there was music that was really disturbing. Yes, it was not loud but if you are a light sleeper like myself then you will have problems with falling asleep. When the music finally finished and when people stopped walking passed my room something in the ceiling of my bathroom started doing tik tok tik tok...etc ;) Very nice hotel, but not if you want to get a good sleep. I will certainly never come back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Some serious issues

Jan 23rd, 2020

Good: - reception desk very helfpful and friendly - clean and large hotel - pool & spa & fitness very big Bad: - No one came to clean the room (???) even though we removed the "Do not disturb" sign at 10am. Is there no one to check ? - Business meeting rooms : rude employee + no bottles of water (was told to buy one!) ??? - Internet Wifi (free): very poor connection. - Rooms are not spacious, especially Bathrooms - Ridiculous prices for onsite facilities : 200€ for a slightly above average restaurant for 2, 30€ per day for parking, 20€ for a salad ? TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hote in a great location

Jan 21st, 2020

First time into Prague. The hotel is located very close to the Main Train Station. 100 CZK will get you an Uber to almost anywhere you'd want to go. What impressed me the most about this hotel was the quality relative to what I paid. If you were to get a comperable hotel in one of the other major European capitals it would cost you far, far more. And none of those cities would be Prague. Like they say, all cities want to be Paris, Paris wants to be Prague. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great location, nice hotel in Prague

Jan 21st, 2020

This proved to be a great selection for our stay in Prague. Place is @15/20 walk from the centre along the lovely riverside. By cab it is @5 min drive to centre and @25 min from the ariport. All ammenities as you would expect in 5* hotel. Rooms are spacious and recently refurbished...all stunning. Best part is Bistro/Cafe is open twenty hours include food. Bar is fantastic with good selection of beers and usual drink..treat for sports lovers with big screen ...Pool was nice...During Jan, steam and Sauna were closed due to refurb work.. Roof top bar is fantastic to spend some time in the evening with nice view of city..very modern look. Breakfast was lavish speard, plenty of options. All my family loved it... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Hotel policy change without notice

Jan 20th, 2020

This hotel is located in a very quiet area of Prague. On walking distance to two metro lines (about 6 minutes) . 1 stop away from the main train station. Walking distance to two supermarkets (Albert and a Billa) and a pharmacy. In overall the location is great. My main issue was that on arrival the policy of the hotel had changed and was a let down. Because this kind of changes I prefer to know before hand specially if you stayed in the hotel before and they have all your info. So the policy change is that now the Gold member tier does not have access to the executive lounge unless you go to a room with access included, or you are upgraded to have the access. My decision to stay on the hotel was because of that previous experience , if I knew it before hand I would have chosen a different one because it would have fit my needs better. TRIPADVISOR.COM USER 

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