Hilton President Kansas City

1329 Baltimore Ave | Kansas City, MO 64105-1909  [SEE MAP]Kansas City, MO  [SEE ADDRESS]
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Courtesy of Hilton President Kansas City

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Guest Reviews

Tripadvisor Traveler Rating 5

Exceeded expectations

Dec 24th, 2020

Very nice one-night stay in this fine historic hotel. Great customer service from all, especially Matt, bartender (try a cocktail in the Drum Room). Property is quite clean, and I had a nice, spacious, and quiet corner room with a great view. Tons of stuff within walking distance. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Weekend stay at the Hilton President

Dec 15th, 2020

Even though our stay was for one night we can't wait to go back. The rooms were clean and the staff was great. There is plenty to see and do within walking distance to the hotel. For a fee they offer parking in a covered area. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great front desk

Dec 10th, 2020

Called with a ton of questions during covid. Robert was patient and very helpful Great service great experience Go here if you are in town Call ahead with questions. You might be lucky and get Robert Hilton is usually a good hotel with good service- this is no exception TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Super nice rooms

Oct 27th, 2020

Overnighted here on a trip across the US at the rec of my brother. This is a super-nice property, well-appointed w/o being garish. Room was very comfortable, towels fluffy, mattress not "slept on" from over-use. Wish I could have enjoyed it longer, but had to get on the road the next morning. Coffee pot in-room was great, room service adequate given my late arrival and the soon-to-be closing kitchen. Know that Parking necessitates a very short walk outside between garage and hotel property. Felt totally safe here. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Not what it used to be....

Jul 31st, 2020

We were placed in a 5th floor room with no hot water. The staff was in no hurry to fix the issue and indicated they just opened the 5th floor and no one turned on the water heater. Wouldn't you think a manager, housekeeping or someone would have tried the hot water? Cleaned the bathroom with hot water? We were offered a $2 coffee ticket for taking cold showers for 2 days. Horrible service. Not a manger to be found. Bathroom also had mold around tub and toilet. we've been going here for years and pretty sure it's the last time. We got a "yeah sorry" from a manager via email after feedback was left. No mention of the "make it right" guarantee.... TRIPADVISOR.COM USER 

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