Hilton Santa Fe Historic Plaza

100 Sandoval St | Santa Fe, NM 87501-2131  [SEE MAP]Santa Fe, NM  [SEE ADDRESS]
Credit

Courtesy of Hilton Santa Fe Historic Plaza

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at the Hilton Santa Fe Historic Plaza

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Guest Reviews

TripAdvisor Traveler Rating 4

John made it right.

Jun 23rd, 2019

We arrive at the hotel with the downgrade in room placement and no air conditioning our first night. The woman at the desk offered us free parking and breakfast but was unable to do anything else. I am pleased to report John at the front desk was AMAZING and the following morning made things right. He moved us back to the correct room (King with pool view), hooked us up with breakfast vouchers and gave us access to the diamond lounge. Thought the room still had partial air conditioning, we were able to secure a fan to help us sleep through the night. We drove 7.5 hours from Phoenix and was lucky we had John to help us out and continue making our anniversary trip special. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Less Than Expected; Doesn't Merit the Price

Jun 23rd, 2019

We enjoy Santa Fe and were pleased to be able to stay at the Hilton; however,.... The stay did not merit the cost. When we arrived, we were told that someone would bring the cart down to us. Didn't happen. We didn't know that there was a bar and a restaurant; no sign. We found it before we left. No queen-sized beds, just double (room for 4). The computer in the lobby didn't work right, and I couldn't print out our boarding passes for the next day. One night a dog down the hall barked for about 2-3 hours, and even though several people up and down the hall called the office, nothing was done until the folks came back. The pool was good, and hotel was clean decorated to fit Santa Fe. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Sweet Spot and a Particularly Exceptional Staff

Jun 21st, 2019

Ask for anything and it will happen. You can see a great culture among the staff here. It’s evident in everything they do. From the cafe in the morning to the front desk, you have to wonder why are all these people so happy? Truly infectious. Great place. A really great place. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Santa Fe Hilton historic hotel

Jun 20th, 2019

Excellent hotel. John at the front desk was awesome, so was our concierge Jodi. We never had to drive anywhere. It was all walkable from the hotel. What a great time we had In Santa Fe. Thank you for a wonderful stay TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfect Stay in Santa Fe

Jun 18th, 2019

Great hotel choice for your visit to Santa Fe. Friendly staff, well maintained and excellent service. Location is ideally situated; close to all Plaza sites and shops. Plenty of easy access parking. Rooms are comfortable and quiet. TRIPADVISOR.COM USER