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at the Catalonia Santo Domingo
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Feb 10th, 2020
I paid for 14 days but left in 10this hotel is all about money and management is the worst rude paid for a suite got garbage view when complained I was given the choice of paying $700or take a room that cost $1000 less than my suite pickup at airport was confirm but I still had to get a taxi paid for a room for two was still charged for guest my third time and last depends on who check you that’s how you know if your vacation will e good or bad TRIPADVISOR.COM USER
Feb 10th, 2020
Except for a very disappointing encounter with one of your young security staff, we loved our stay. The buffet breakfast was fantastic. The service from staff was the same. The swimming pool and bar is excellent. TRIPADVISOR.COM USER
Feb 9th, 2020
I am an American citizen who travels frequently to Santo domingo I stay at the Catalonia hotel always I love the hotel the staff is great this time when I went I stayed there I had a minor medical problem that I needed to be seen by a doctor my Spanish was not good so the hotel sent one of the security managers his name was miguel with me to do all the translating for me and he stayed with me the whole time until I left and went back to the hotel I thought that was amazing the hotel did that I stayed at many hotels and never have I got the service like I did at the Catalonia I highly recommend staying there if you plan to travel to Santo domingo you will not be disappointed My name is marc Fallavollita TRIPADVISOR.COM USER
Wouldn’t stay here again
Feb 6th, 2020
The view was lovely, the staff great and the pool area nice, but there aircon in our first room didn’t work so we were moved, then there was a massive gap in the window of our second room which made it sound like we were sleeping on the VERY busy road out front. The temperature control on the shower was also stuck and the rooms are very dated. But the desk staff were lovely! It’s also a good 45 min walk from the old town. I’d stay in there next time TRIPADVISOR.COM USER
Too expensive for the quality of the room
Jan 29th, 2020
Room bathroom and toilet were dirty, the carpet smells bad and the towels have stains. Only one of the staff try to help but the rooms he showed me were the same. I was very disappointed with the way the problems and concerns were handled. TRIPADVISOR.COM USER
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