Hilton Tampa Airport Westshore

Nice hotel, friendly staff

Aug 19th, 2019

This is a nice hotel. Rooms could be taken care of a little bit better but they are overall fine. I only stayed one night for business trip and the hotel was nice to stay at. Staff are always friendly when I come, and the hotel has a nice vibe. TRIPADVISOR.COM USER 

great property for business travel.

Aug 16th, 2019

The hotel room was in great shape -- not sure if it was recently updated, but it was a comfortable stay. I travel for business so I found the room laid out well for work. The hotel was quiet -- and while there was a set of high schoolers at the property for a baseball tournament, I didn't hear them and slept great. TRIPADVISOR.COM USER 

Average Hilton

Aug 16th, 2019

We called for the shuttle, they said it was coming and we went to the exact place they said to go - it never came. We called and they said it got full and it would come again, it never did. I then called the hotel 6 times in a row to see what was going on and they ignored my call and never came. After 50 minutes we took an Uber. We got to the hotel and my digital key did not work. By the time we got to our room it was 11pm (flight landed at 9pm) and then the kitchen was closed so had to leave property to eat. Overall bad experience, hotel is ok but would not stay again. TRIPADVISOR.COM USER 

AC not working; rude staff

Aug 13th, 2019

we had issues with the ac throughout our stay; moved rooms once; keys quit working twice; staff blamed everyone in line at the front desk who needed new keys: DO NOT PUT KEYS NEXT TO ELECTRONIC DEVICES or you will be publicly shamed TRIPADVISOR.COM USER 

AC/ internet issues

Aug 11th, 2019

For a Hilton this property was below expectations. My first room temp was 85 and was not cooling nor did the internet work. Room two AC 90 finally cooled no internet. Management offered a drink coupon for my inconvenience. Hotel needs upgrading.. TRIPADVISOR.COM USER