Hilton Times Square

234 West 42nd Street | New York, NY 10036-7215  [SEE MAP]New York, NY  [SEE ADDRESS]
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Courtesy of Hilton Times Square

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Guest Reviews

Tripadvisor Traveler Rating 4

Times Square! Huge rooms.

Oct 12th, 2020

We stayed in one of the suites for a week using our Hilton points, it was massive and had a good view of NYC and times square. Well worth the points spent! Even had some friends staying over for a few nights and it was more than enough to sleep 4. Fantastic location, a bit hard to get taxis because of the traffic though, our taxi dropped us off half a block away when we checked in. Room deco is a bit dated. The breakfast place was a bit depressing, it's more like a canteen area for staff. The hallways deco are also slightly dated, and dimly lit. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

May

Sep 28th, 2020

Also erbano is awesome, he went out of his way to print an "essential employee" paper so I could put it in my car and park next to the hotel , again to everyone at the front desk, room service, security ..everyone there were some of the nicest friendliest humans I've ever met TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Small rooms, No lounge, not great

Sep 27th, 2020

The staff here are extremely unfriendly and are disrespectful in asking for tips. The small elevators do not accomodate the large hotel very well. Breakfast is very crowded and doesnt have a good selection. Overall very average. Wouldnt recommend for the price TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Solid hotel conveniently located

Aug 30th, 2020

Stayed for two nights, got a tiny upgrade to a corner room as a Diamond member. Room was surprisingly big for NYC standards and clean. Breakfast was good. Will surely consider to stay in the future when visitig NYC. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great customer experience

Jun 12th, 2020

Considering the pandemic, I had a short window to assist my daughter in moving her personal effects from her college dorm. A big call-out to Urbano! Urbano, the concierge, provided assistance weeks in advance in coordinating a driver, Fernando. On the day of arrival, Fernando texted me as we touched down in La Guardia and stayed in constant communication until he picked us up at the curbside airport. The following day, he met us at the dorm and took us to the airport with such ease and no delays. Great job guys! TRIPADVISOR.COM USER 

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