Hilton Toronto

145 Richmond Street West | Toronto, ON M5H 2L2  [SEE MAP]Toronto, ON  [SEE ADDRESS]
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Courtesy of Hilton Toronto

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at the Hilton Toronto

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Guest Reviews

TripAdvisor Traveler Rating 5

Excellent stay- awesome outdoor pool- winter swimming!

Feb 17th, 2020

we had a great stay here, incredible value! Great location downtown Toronto, we had breakfast and supper at the Tundra restaurant, both were very good. Rooms very large and service staff courteous and helpful. The indoor/outdoor pool was a highlight of this February trip. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

It was okay

Feb 17th, 2020

The Hilton was good in the lobby, great having a first rate steak house in the building - however the room we stayed in (7th floor) was exceptionally dated, need lots of tlc - it was clean - but nothing special for the $$ and being at the Hilton - I would stay elsewhere until it's updated. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Comfortable room; great views

Feb 16th, 2020

I had a great stay at the Hilton Toronto. When checking in I was given the choice of a room close to the elevator but on a high floor, or a room far from the elevator but facing the brick wall of the performing arts centre across the street. Despite the warning of elevator noise I chose the high floor. The elevator is audible, but it sounds sort of like a strong wind, as opposed to anything metal or clanking. It did not bother my sleep at all. The bedroom was spacious; the bathroom just big enough for two people's toiletries bags. The bed was comfortable with a really nice duvet and four big pillows with varying softness. The room was advertised to have bathrobes, but none were there upon my arrival. A call to the front desk though, resulted in the quick delivery of bathrobes and slippers, and also a toothbrush and toothpaste since I forgot mine. (I swear I've never done that before.) The hotel links up to Toronto's underground PATH system, so after checking out I was able to walk indoors all the way to Union Station to catch a VIA Rail train. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice Hotel! Excellent Location!

Feb 14th, 2020

I stayed here for two nights this month when my flight was cancelled due to weather. Hotel is in an amazing location as I was able to walk to everything I wanted to see in Toronto for my first time. Nice and clean rooms and had no issues. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

High Customer Care

Feb 12th, 2020

Always feel at home when checking in at this hotel. The check in staff is very friendly and efficient. Although the hotel is going through some room upgrades the staff makes sure that you are not inconvenienced. But what makes your stay feel homely is the Executive Longe staff, in particular Mary and Jim. They both go out of their way to make you feel at home and that any issues are resolved immediately. Again “kudos” to Mery and Jim. TRIPADVISOR.COM USER 

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