Hilton Villahermosa & Conference Center

Adolfo Ruiz Cortines Oriente Km 12.8 Col. Dos Montes | Villahermosa 86280  [SEE MAP]Villahermosa  [SEE ADDRESS]
Credit

Courtesy of Hilton Villahermosa & Conference Center

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at the Hilton Villahermosa & Conference Center

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Guest Reviews

TripAdvisor Traveler Rating 1

Horrible Customer Care

Nov 11th, 2018

The only road to the hotel was closed on my day of arrival due to flooding. When I called the hotel, they said they knew the road was closed so I just assumed they wouldn't charge me. I was trapped on a freeway and ultimately lost. By 11pm I had to pull over and stay elsewhere, even though I drove in the dark trying to get to that hotel. The next day they sent an email that they were charging me anyway, with no consideration for the nightmare I had just been through. They ignored my emails and never responded. Even with Hilton Guest Services and the tour operator asking them to re-consider - they wouldn't refund the charge. I would never recommend or book this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Close to the airport

Nov 10th, 2018

Hilton Honors recognized with an upgrade in an amazing suite. Very good price / quality. Good food at the restaurant. The hotel has a shuttle to the airport and is close to it. That s Perfect Hotel a little bit old but very nice TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great option - Good food

Mar 5th, 2018

5 min - 100 pesos taxi from Airport. Well appointed, comfortable American style rooms. Very nice pool, but could you some upkeep. Had a very nice dinner at a fair price. Had just come from Guatemala, better food, less expensive. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great hotel and an excellent location by the airport.

Feb 17th, 2018

This is a nice hotel. Rooms are nice and clean. It is a bit spread out and floor plan and numbers can be confusing. The spa and exercise center is nice, and the security guard was quite helpful on my last visit. I have stayed at the hotel on four different occasions and I have not been disappointed. The breakfast cactus juice is wonderful and I love their veggie omelettes for breakfast. I do use bottled water to prepare my coffee in the room each morning and the coffee in the packet is good to drink. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

better than before - still a bit inconsistent

Feb 3rd, 2018

Once again, I was starting an archeological tour in Villahermosa - and the Airport Hilton was the meet-up point. This is a large hotel complex, very close to the airport - with good food and a nice (very large) pool area. It's easy to find, with large parking areas. It's clear that the staff continues regular maintenance on the facility. The hotel is in it's 20's....so some things are showing it's age. Part of the down-side - although it's very close to the airport, it's quite far from town. I found the staff to be friendlier than on previous visits, and they were helpful is getting transportation into town. TRIPADVISOR.COM USER 

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