Hilton West Palm Beach

600 Okeechobee Blvd | West Palm Beach, FL 33411-2513  [SEE MAP]West Palm Beach, FL  [SEE ADDRESS]
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Courtesy of Hilton West Palm Beach

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at the Hilton West Palm Beach

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Guest Reviews

TripAdvisor Traveler Rating 5

Hilton WPB recommened by frequent guest

Jan 15th, 2020

A frequent guest of this hotel: this property has never let us down. We have stayed here for 5+ years in a row. The staff is helpful; the rooms are welcoming; pool is lovely. If you have a conference or bz in WPB you will be happy here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent location and great service

Jan 14th, 2020

Hilton West Palm Beach is a luxury hotel located in the city center of West Palm Beach across Rosemary square and next to the convention center...walking distance to shops and restaurants. Checking-in was efficient and they gave us two bottles of water. Our room was clean, modern and quiet... I like the decor and layout of the hotel. The bellman and bartenders were courteous and helpful. This hotel has a lot of good amenities such as wifi, gym, pool, restaurant, bar and buisness center.  I recommend this hotel for business travelers and family who are traveling for vacation. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Experience

Jan 9th, 2020

The people were very friendly and helpful, I received several texts during my stay to ensure everything was to my liking. Would definitely recommend a stay here. Rooms were clean, bed was comfortable. I truly enjoyed my stay TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel

Jan 7th, 2020

My wife and I love staying at Hiltons. Stayed two days for our company Christmas party. Check-in was easy & fast. Also got to use digital key-in for first time, really neat. Our room was on the sixth floor and despite being in the City, view was nice. Love the glass doors in the shower and slip proof floors. Pillows seemed a little different comared to other Hilton's we've stayed at and not as comfortable. Mandatory valet parking, but was not bad for us since we made only one trip out. Valet was fast. Hotel was easy to get to. Less than 2 miles to Henry Morrison Flagler Museum, which is a great visit. Also walking distance to City Place, has lots of places to eat, shops. Hotel breakfast restaurant had great omelets. I would definitely stay at this hotel again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Disgustingly dirty room

Jan 7th, 2020

The only good thing about this hotel is the location and the pool. When we booked this room we paid for a pool view suite. When we arrived one wasn't available so the first night we were in a room which had a view of nothing but air conditioning units. They switched our room the next day which was very inconvenient but they switched us to the room we actually paid for the rest of our stay. This room was a good location but was so dirty. The shower had an unbelievable amount of mold in it which I brought to their attention. They said they would have the housekeeping staff clean it but it never got done even though we were there for 4 days. I asked the front desk staff and then also told them via text when they asked me if there was anything they could do to make our stay more comfortable. It was never done. We also put the card out to have our sheets changed but they were never changed. I took a photo of the sheets because the top sheet had a big hole in it. After requesting to have the sheets changed the next two days, they were never changed. I would never stay at this hotel again. It was so dirty in the shower and also in the room. I ran a pillow over a chest and there was so much dust on it, it appeared it hadn't been cleaned in months. The housekeeping at this hotel leaves much to be desired. TRIPADVISOR.COM USER 

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