Hilton West Palm Beach

600 Okeechobee Blvd | West Palm Beach, FL 33411-2513  [SEE MAP]West Palm Beach, FL  [SEE ADDRESS]

Courtesy of Hilton West Palm Beach

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at the Hilton West Palm Beach

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Guest Reviews

TripAdvisor Traveler Rating 1

My jacket was stollen

Mar 28th, 2020

After I checked out the room, I realized that I left my jacket, so went back on the same day. They told me that they didn't find anything in the room. I was pretty sure I left my jacket in the room, so after a few days I called and decided to file a complaint. They said the manager will follow up with me, but never did. I called again after 3-4days and security said they found my jacket the day after I filed the complaint. I wouldn't know this if I had not decided to call and check, and they said they found it in the room! So strange! Anyway, they shipped back the jacket to me and the cash I left in the pocket was gone. I called the Hilton management directly, they said they will open the case , but no response. Nothing happened. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Can't Wait to Return

Mar 21st, 2020

Stayed here for a couple nights while seeing a comedy show at the Improv. Perfect location, quick walk across the street. Everyone at the hotel was so kind and professional, particularly the front desk staff, who were lovely. Loved sitting out by the pool, had dinner at the restaurant that overlooks it and it was delicious. Service there was also top-notch. Room was spotless, housekeeping was great with one exception, knocked on my door twice on check-out morning, even tho DND sign was on and it wasn't yet time to check out. Idk why it bugs me, but it does. Very minor concern and nothing that would put me off from returning or recommending. Great vibe here! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Fabulous Hilton Stay

Mar 21st, 2020

Excellent facilities, very helpful staff. Shout out to “Pier” for serving fabulous food quality and service.The hotel is located in the heart of flesh West Palm Beach and City Place. I definitely recommend this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Outstanding Service and Amazing Hotel

Mar 20th, 2020

Amazing hotel! For the price, you can’t beat it. I was checked in by a gentleman named Andrew who assisted me with anything I needed, along with Janick. They treated me like one of their own which means a lot, and made me feel like I was at home! There wasn’t a stress in the world having such amazing people who worked there. Everyone there was extremely respectful and had a genuine smile on their faces. Highly recommend this hotel over any hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful service and location

Mar 18th, 2020

Downtown West Palm Beach is very walker friendly which makes it so fun and easy to explore. The hotel is right by City Place (Rosemary Square) and a short walk or free trolley ride to the main downtown area. Lots of food and shopping so close! The hotel offers complimentary bikes which are so fun to ride over the inter-coastal bridge to Palm Beach. My daughter and I had such a wonderful time in West Palm/Palm Beach, with many thanks to the Hilton. The prime location, friendly staff, and complimentary bikes made our stay perfect! TRIPADVISOR.COM USER 

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