Hilton West Palm Beach

600 Okeechobee Blvd | West Palm Beach, FL 33411-2513  [SEE MAP]West Palm Beach, FL  [SEE ADDRESS]
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Courtesy of Hilton West Palm Beach

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at the Hilton West Palm Beach

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Guest Reviews

TripAdvisor Traveler Rating 4

Very beautiful hotel

May 25th, 2020

The Hilton hotel has a very good location, not far from the city center and close to some interesting restaurants at some minutes walk. The check-in process took a long wait and despite arriving at 7pm, my room wasn't ready. At first I was offered a voucher for a drink, but after a long-haul flight it is not an ideal solution. Very kindly the hotel manager worked to find another available room. Once in, rooms are very comfortable, clean and with nice facilities. The hotel has an amazing breakfast buffet and lovely restaurants to eat in. I didn't have the chance to use the pool, but I noticed that other guests were looking quite happy to lie there. Nice staff, beautiful location, wonderfully appointed rooms. A hotel to keep in mind when traveling in the region. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

My jacket was stollen

Mar 28th, 2020

After I checked out the room, I realized that I left my jacket, so went back on the same day. They told me that they didn't find anything in the room. I was pretty sure I left my jacket in the room, so after a few days I called and decided to file a complaint. They said the manager will follow up with me, but never did. I called again after 3-4days and security said they found my jacket the day after I filed the complaint. I wouldn't know this if I had not decided to call and check, and they said they found it in the room! So strange! Anyway, they shipped back the jacket to me and the cash I left in the pocket was gone. I called the Hilton management directly, they said they will open the case , but no response. Nothing happened. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Can't Wait to Return

Mar 21st, 2020

Stayed here for a couple nights while seeing a comedy show at the Improv. Perfect location, quick walk across the street. Everyone at the hotel was so kind and professional, particularly the front desk staff, who were lovely. Loved sitting out by the pool, had dinner at the restaurant that overlooks it and it was delicious. Service there was also top-notch. Room was spotless, housekeeping was great with one exception, knocked on my door twice on check-out morning, even tho DND sign was on and it wasn't yet time to check out. Idk why it bugs me, but it does. Very minor concern and nothing that would put me off from returning or recommending. Great vibe here! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Fabulous Hilton Stay

Mar 21st, 2020

Excellent facilities, very helpful staff. Shout out to “Pier” for serving fabulous food quality and service.The hotel is located in the heart of flesh West Palm Beach and City Place. I definitely recommend this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Outstanding Service and Amazing Hotel

Mar 20th, 2020

Amazing hotel! For the price, you can’t beat it. I was checked in by a gentleman named Andrew who assisted me with anything I needed, along with Janick. They treated me like one of their own which means a lot, and made me feel like I was at home! There wasn’t a stress in the world having such amazing people who worked there. Everyone there was extremely respectful and had a genuine smile on their faces. Highly recommend this hotel over any hotel. TRIPADVISOR.COM USER 

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