Holiday Inn Arlington at Ballston

4610 Fairfax Dr | Arlington, VA 22203-1538  [SEE MAP]Arlington, VA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Such great help

Feb 10th, 2020

I had to attend a conference at this hotel and Khris the catering manager was extremely helpful in helping me with a special request. He went above and beyond and I very much recommend working with him in the future. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Some goods, some bars!

Feb 8th, 2020

Friendly service, very good little hotel restaurant that is very affordable. Good breakfasts which is rare. Hotel needs an update. Elevator carpets, inner drapes, filthy. Old tubs with shower wands; hot water scarce. Gaps around hall door horrible. O/w, very clean but old style. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Horrible experience

Jan 25th, 2020

I can speak with authority as I've stayed here multiple times and this trip was absolutely a nightmare. For starters...there was actually hazy cigarette smoke in the elevator. Without exaggeration it was compatible to the smoking rooms at airports. I had to hold my breath on the way down to the lobby because my nose instantly clogged up from the stench. I understand things happen and not everyone follows rules or respects others. I nicely reported it to the front desk. Second...now i'm raging as I have a business meeting in the morning and I have no clothes to wear except the dirty ones I have on. I washed and dried my travel clothes in preparation for my meeting in the morning. I left my clothes for 15 minutes and upon return the dryer was empty. I searched the other machines and nothing. I immediately went back down to the lobby and inquired if one of the house keeping folks secured them for me. The first thing the front desk told me was "Awww...I'm sorry...There's nothing we can do. We don't have cameras up there (2nd floor)." Absolutely unacceptable. Needless to say...I now have to find clean business clothes and it's 10:28 at night. Lovely experience....just lovely. You've been warned. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

It of town family

Jan 1st, 2020

Great staff. Willie was a big help. Check out was very smooth. Restaurant did a have problem with serving some family members in a timely manner. 4 people told me that it took over 30 minutes to get breakfast one morning. They did not go back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Good location, poorly managed hotel

Dec 12th, 2019

The hotel was ok and in a good location. However, there were maintenance issues in my room, and the hotel was in general poorly managed. For example, the room service cards to order breakfast were routinely not picked up. TRIPADVISOR.COM USER 

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