Holiday Inn Colorado Springs Airport

1855 Aeroplaza Dr | Colorado Springs, CO 80916-4204  [SEE MAP]Colorado Springs, CO  [SEE ADDRESS]

Courtesy of Holiday Inn Colorado Springs Airport

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at the Holiday Inn Colorado Springs Airport

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Guest Reviews

TripAdvisor Traveler Rating 2

Empty Promises

Oct 9th, 2019

Stayed at this property for four nights. First night stay, housekeeping did not service room. When we returned, we notified the front desk and the next day someone from management placed a card under our door promising a corporate rate if we returned soon as a make up for the non cleaning of the room. It just so happens that we are returning soon for one night. Called the location and the nightly offer we received was 10% off of a $129 nightly rate...No thanks, we have found a rate on a national hotel savings site for 40% lower.. Beware of empty promises, and uncleaned rooms! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Friendly staff

Sep 29th, 2019

The staff was incredibly friendly and very kind, both Barbara and Maritza were awesome. The room was clean and comfy, as well as the bathroom. The reservation was quick and easy and they answered all the questions I had. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5


Sep 23rd, 2019

Good place to stay in Colorado Springs. The Hotel is clean and offers all required comfort. The staff working there is friendly and warm and makes this place somehow special. From the friendly ladies at the reception to the ladies at the breakfast restaurant everybody has a smile on his face which makes this place feeling a little like home what you wouldn't expect. Will stay there again definitively. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Overpriced, and lacking amenities

Jun 3rd, 2019

Starting from the ground floor going up, there is no complimentary breakfast, but a restaurant that is overpriced, you have to pay two"stamps" in the hotel snack bar for water, and stamps cost an undetermined amount that was never revealed to me, the hotel hallways are a maze to get through, the bathroom door can be unlocked from the both inside and outside, so anybody that is outside bathroom can unlock it and get in, there is no bathtub, and my 5 year old son hates showers, the shower looks old and cracked, and there is standing water in it that sat there for days, the TV component box that allows you to connect external devices doesn't work, the lighting is too dim and orange, unless you turn on every lamp, and the telephone doesn't work. The Hampton inn is much less for the price, and they have fresh lemon water for guests available throughout the day. On the good side, thee room was large and elegant, the sink and toilet area was new and I loved the touch screen mirror. I loved the fresh cookies that were baked. The pool is small, but the hot tub is pretty large. The staff was nice and willing to help where they can. I agree that it was newly renovated, I travel to colorado springs monthly, but it was focused on decorations and design, not functionality. There are several things that do not cater to the guests. This has thee look of a 5 star hotel, but works like a 2 or 3 star one. On three positive side, the staff this everything the could to make the stay pleasant even with what little they could control. I suggest planning a bit if you want some extra amenities, moonlight food and security (like the bathroom), but for the price and the area, not bad. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

One night COS

May 20th, 2019

Company booked three rooms for us for a quick, one night stay. Average room, flimsy plastic shower insert, indifferent staff at check in. However...the "Burger" restaurant connected to the hotel was the worst! (as flight crew we see them all). Only four other patrons at the time we sat to place an order to take to rooms. It was slow, the order was wrong after asking the waitress, then repeating to the bartender/ cashier guy. He said " they put mayonnaise on it-still want it" in a less than contrite matter. Waste of time. TRIPADVISOR.COM USER 

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