Holiday Inn Colorado Springs Airport

1855 Aeroplaza Dr | Colorado Springs, CO 80916-4204  [SEE MAP]Colorado Springs, CO  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Quiet

Aug 2nd, 2020

Had an excellent stay. Hotel was super clean and quiet. Just in on a day trip to do some hiking so, as glad to be able to get some good sleep. Social distancing and masks were in-force and not an inconvenience. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Missed on Many Levels

Mar 5th, 2020

Chose this hotel bc they have a shuttle to the airport. Well the shuttle didn't operate at the time I needed to be at the airport - so I paid $20 for a cab/taxi. I ordered a steak for dinner (room service) - received a call that they were OUT OF STEAK on a limited menu...seriously - this is Colorado Springs not Siberia...and it was 6ish in the evening...no, I don't believe you are out of steak - who runs the kitchen - not a chef...and my Caesar Salad was drowning in dressing - inedible - less is more...Ordered a cab the evening before departure (since the shuttle would not be running when I needed to leave - was assured it would be ordered) and guess what - it didn't show, they had to phone, and it arrived 30 minutes late! I don't need this kind of service or stress from a hotel. Very disappointed. The people were nice, but seriously - you have to do the work...nice counts for little when everything else is a fail...on checkout the nice person at the desk did remove the dinner from my bill...I won't stay here again - I have a choice in the area... TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Empty Promises

Oct 9th, 2019

Stayed at this property for four nights. First night stay, housekeeping did not service room. When we returned, we notified the front desk and the next day someone from management placed a card under our door promising a corporate rate if we returned soon as a make up for the non cleaning of the room. It just so happens that we are returning soon for one night. Called the location and the nightly offer we received was 10% off of a $129 nightly rate...No thanks, we have found a rate on a national hotel savings site for 40% lower.. Beware of empty promises, and uncleaned rooms! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Friendly staff

Sep 29th, 2019

The staff was incredibly friendly and very kind, both Barbara and Maritza were awesome. The room was clean and comfy, as well as the bathroom. The reservation was quick and easy and they answered all the questions I had. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Friendly

Sep 23rd, 2019

Good place to stay in Colorado Springs. The Hotel is clean and offers all required comfort. The staff working there is friendly and warm and makes this place somehow special. From the friendly ladies at the reception to the ladies at the breakfast restaurant everybody has a smile on his face which makes this place feeling a little like home what you wouldn't expect. Will stay there again definitively. TRIPADVISOR.COM USER 

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