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at the Holiday Inn Express Augusta North
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Sep 22nd, 2020
My husband & I were traveling from AL to NC and decided to stop in Augusta for rest and so glad we chose this hotel. Price caught our attention first but once in the door, receptionist was extremely friendly and the hotel was in superb condition, Our (king size) room/bed was very comfortable and bathroom was nice & spacious. Offered prepared to go bags for breakfast for those uncomfortable dining in or for those in a hurry. It was overall a very nice experience for us at this hotel. TRIPADVISOR.COM USER
Sep 15th, 2020
Stayed for 2 nights- was in Martinez for a funeral. Everyone we came into contact with at this hotel was extremely helpful and went the extra mile to make sure we were comfortable.We also saw their kind interactions with other guests. Our room was clean with great amenities. There was easy access to the highway and several restaurants nearby. Ideal place to stay! TRIPADVISOR.COM USER
Just because get away
Sep 1st, 2020
The hotel is located close to the interstate and Washington Road. There are a lot of restaurants within walking distance and you can walk to the Masters Tournament if you don’t mind walking. The front desk clerk Dana was very professional and had a calming demeanor during my visit. The inside of the hotel was cute and well kept. I was assigned room 526 for my stay August 31, 2020 and it was okay. The rest room vent needs to be cleaned. There was mold/mildew on the ceiling of the bathroom and around the tub area. The staff should perform quality control checks inside of the room to correct some minor deficiencies. The corners of the walls have spiderwebs and should be wiped down. The wall behind the door should be checked for peeling drywall tape and a hole in the wall as well as the spiderwebs. The inside of the windows needs to be caulked. The wall that’s close to the bathroom should receive some paint because the wall is dirty. They have several nail/screw pops on the walls. Around the smoke detector should be dusted and the drywall should be repaired. The refrigerator freezer flap is cracked. The door stop on the wall should be replaced. See attached photos. Overall I enjoyed my stay and I would recommend this hotel to anyone. Thanks. TRIPADVISOR.COM USER
Mar 11th, 2020
One of our favorite Holiday Inns! Great staff and management, very clean and good breakfast plus two diffrent night food and drinks for all guests. Relaxing chairs and sofas outside in the back with fire pit. Pool out from it.Beds was super comfy and very nice big tvs. Walk in showers. We really enjoyed our stay and will definitely be back. TRIPADVISOR.COM USER
So accommodating and kind!
Jan 15th, 2020
I had an issue with the bed being a little too firm for my comfort and latonya was so helpful and patient (I’m very awkward filing a complaint lol) she sent nesha, room assistants supervisor, to help, and when I say she didn’t once make me feel like a burden and was so quick to fix the issue, I’m not lying! The experience here is always great because the staff is never rude, always accommodating to needs they are in control of, and quick with it! Thank you ladies!! 😭🥰 TRIPADVISOR.COM USER
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