Holiday Inn Express Exeter M5, Jct 29

Guardian Road Exeter Business Park | Exeter, England EX1 3PE  [SEE MAP]Exeter, England  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Welcome return to this very good hotel

Feb 23rd, 2020

We had not stayed at this hotel for some time, forsaking it for one of its competitors because the competitor was quite a bit cheaper. On this occasion, however, it was cheaper than the competition. We were greeted by a friendly lady on reception and allocated a room on the second floor right at the end of the corridor. This meant we had a quiet two-night stay, which is just what we like. The room overlooked the car park, which is large, ensuring there is no difficulty finding a space even at busy times. Our room had a large bed, sofa, desk, chair, TV, tea and coffee making facilities and hanging space. I hate the style of coat hangers, but there is no point complaining about them, as all hotels seem to have them these days. The bathroom had a toilet, basin and a wonderful high-powered shower. All was immaculate. We opted to forego the daily room cleaning and new towels to gain the additional HI points. This is no hardship for us as when one is at home, one is not changing the towels every day. Breakfast is basic compared with HI hotels, but it is adequate for us. I had the fruit, cereal and toast, juice and tea, and my husband had the cereal, cooked fare, toast, juice and tea. The hotel was very busy, which was a surprise given the forecast of wet and windy weather. We assumed this was due to the cheap offers that were available at this time. The staff are all smiling and friendly. Many are very young and we wondered if this hotel is used to train new staff? We had a lovely stay and will be back - if the price is right! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good hotel with excellent breakfast!

Feb 22nd, 2020

Staff welcoming on arrival. Room standard for holiday inn express - they are generally all the same layout. Good size room with comfy bed, sofa bed and shower bathroom. Breakfast excellent - would stay again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good Value Stay

Feb 16th, 2020

We stayed one night here in a dog friendly room. The room was comfortable and clean. The breakfast was good. Staff were very polite and helpful. It is very close to the M5 junction, so easy to get in and out. I would have no problem staying here in the future. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3


Feb 13th, 2020

Stayed here for one night. Rooms adequate and spacious. Despite the description I was surprised and it had everything you need including iron and ironing board. Bed relatively comfortable. Down sides were the room was like a sauna and with that heat came an overwhelming smell (like a public urinal) coming from the bathroom. I tried to turn the aircon down but it wouldn’t cool down so I turned it off and slept with the window open. The smell meant any time using the bathroom was brief. I raised it upon checkout as the smell was by far the worst in the morning and the receptionist acknowledged my feedback rather than listening to it. Would return if needed ensuring these issues didn’t happen again. Breakfast was fine. Nothing special but certainly not anything worth moaning about. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great value stopover

Feb 8th, 2020

Room was clean, well presented and warm. Reception staff were friendly and helpful. The toilet and shower was clean, stocked and in good order. Attended breakfast the next day and was very pleased with the quality, temperature and various goods on offer. Only downside is beds could have been softer... Overall a good value stay in a clean welcoming hotel. TRIPADVISOR.COM USER 

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