Holiday Inn Express Hotel & Suites Columbia

211 Lanneau Ct | Columbia, SC 29212-2261  [SEE MAP]Columbia, SC  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Great Hotel!

Jun 7th, 2020

We stopped at this hotel on our way back home from vacation in Florida. It was right off the interstate, easy to find. Checkin was quick and painless. The staff member who checked us in was very friendly and helpful. The room was very clean, well organized and had plenty of space for a family of five to spread out for the night. The beds were comfortable. The room had a microwave and fridge, as well as a keurig coffee maker. Check out was just as easy as Checkin- and every staff member we encountered was friendly and welcoming. This was a wonderful place to stay!! You will love it. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Tyreace saved my evening

Mar 9th, 2020

I made the mistake of putting the wrong date into Expedia and I was on the phone for 30 minutes on hold and they hung up on me. Then another 40 minutes and I was hung up on again. Then Tyreace stepped in and called with me at the front desk with him. They finally stayed on the phone and he almost had it worked out and they hung up on us again.. So he called back yet again and the only reason I got my dates changed because of Tyreace's desire to want to help, no other reason. My night would have gone completely different. I had travel protection as well. Expedia doesnt seem to want to honor their protection that they ask you to pay for. They even ignored Tyreace when he asked if my travel protection would help me in this circumstance. On top of helping me he still ran business as usual at the front desk. Best service I've ever received at a hotel, hands down. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great stay while visiting friends

Feb 6th, 2020

Place was clean, well maintained and the rooms had some innovative design features. Beds were comfy and I slept well. Breakfast was good and staff were friendly. Location was excellent. Would definitely stay there again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Nice, but noisy

Dec 27th, 2019

Nice proximity to many stores. Our room was on back side of hotel, facing back side of stores. Between 6:00 and 6:30 am, while dark still, a garbage truck came out back to empty dumpsters. Beep, beep, beep, bang, bang, and repeat around 10 times until every dumpster from each store was emptied. None of my family could get back to sleep and we were all exhausted from travel. Room had lots of electronics outlets. Bathroom had no powered vent and the nice mirror was useless after a shower. Sink area was modern and small. The exposed pipes and dangling hoses in bathroom were very unattractive in an otherwise nice bathroom. Water pressure strong and nice. We could hear the water running in pipes when people around our room used the water. Beds and bedding very comfortable. Nice window shade treatment. Newer refrigerator and small microwave in room. Staff very friendly and courteous. Limited luggage carts. Common areas attractive and clean. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Travel stop

Dec 6th, 2019

Overnight stop traveling south. This hotel was clean. Front desk staff very nice. Only complaint was the breakfast. Few items and they kept running out and not restocking in a timely manner. Gave up and purchased breakfast while on the road. TRIPADVISOR.COM USER 

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