Holiday Inn Express Hotel & Suites Eugene Downtown-Universty

2117 Franklin Blvd | Eugene, OR 97403-2079  [SEE MAP]Eugene, OR  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Helping Wildfires

Oct 5th, 2020

I stayed here with an organization helping out with the wildfires. The hotel was pretty much full with fire clients and workers, the hotel was clean, well run. My room was large, had a coffeemaker, refrigerator, microwave, large 40"+ TV. M king bed was so comfortable I didn't want to get out of it in the morning. There was 4 body pillows on the bed, all extremely comfortable. The hotel had free washing machines and dryers. Buffet breakfast was limited to hot breakfast sandwiches, fruit, coffee ,yogurt, all served by very friendly hotel personnel.Front desk staff were always friendly and helpful. My ten day stay was delightful. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Car broken into!! Constant issue at this hotel!!

Sep 7th, 2020

This is not a safe hotel to stay at. Upon arrival, we were pretty much told that car break ins are a problem. Well. Our car got broken into even after leaving it right near a hotel door under a bright street light. This is obviously a issue that the hotel just puts on the customer to deal with. Theirs no choice of where to park but their parking lot. Theirs glass all over the parking lot which shows just how bad it is. They need to have better safety measures in place as this apparently happens all the time. Absolutely ridiculous. The room itself had a huge stain next to the bed that looked to be previous throw up. I had a hard time not wearing shoes while walking around the room. That and the car break in alone ruined our trip. DONT STAY HERE UNLESS YOU DON’T MIND REPLACING $100’s OF DOLLARS IN WINDOW REPLACEMENT. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

I LOVE THEIR BEDS AND SHOWERS

Sep 3rd, 2020

This was our last stop on our way home and my husband said - Holiday Inn Express from now on" the others don't compare. We love your beds and the showers in the room I stayed in were the perfect size. We patterned our master bath remodel after the size of the shower in the Central Point location TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent choice in Eugene, OR

Aug 6th, 2020

This property was very good before and has since been upgraded to an even higher level. During our visit in July 2020 we were delighted with the upgrading, the improved quality of the room, the safety measures in place for guests and employees and excellent service. The meal accommodations made in response to Covid were all packaged food. Hard to accomplish with bacon and eggs but everything else was quite acceptable. The cinnamon buns and muffins were very good. Outdoor parking plus parking garage available. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great room and still has a nice breakfast!

Aug 5th, 2020

This hotel has done a great job still providing a good breakfast including Jimmy Dean's breakfast sandwiches (sausage and egg on biscuit or croissant), cinnamon rolls, juice boxes, yogurt, etc. Everything is packaged or wrapped to avoid contamination problems. The friendly lady kept things stocked, too. The room was very nice with a luggage space which accommodated 3 carry-on suitcases, a desk and chair and a comfortable chair with a footstool. There was a very spacious walk-in shower (no tub). Everything was clean and nice looking. I highly recommend this hotel. There is also an indoor pool which looked inviting. Free parking in the parking garage. TRIPADVISOR.COM USER 

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