Holiday Inn Express Hotel & Suites Macon-West

4970 Harrison Rd | Macon, GA 31206-4136  [SEE MAP]Macon, GA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Under Construction-Go elsewhere

Mar 7th, 2020

I booked my room online using my IHG points since I had enough to cover one night stay, instead of my credit card. First they are under construction, the lobby had a haze of drywall dust, duct work, wires hanging from the ceiling. No foyer area so with everyone coming and going, that front desk, lobby area was cold.you had Nothing was said to us about their remodeling, nothing in their website, or any sign mentioning sorry for the mess, yet they are charging the full rate. If I used my cc I would have cancelled and left. We arrived at 5 and until 6pm we heard construction noise on the 2nd floor. Breakfast seating was limited ( see picture) and cold, about 50 degrees, people had their coats on, and again drywall dust on everything. Room was very nice, but they need to shut down until they finish that lobby area. Asked evening front desk a question, they were polite but had a major attitude going on. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stop over!

Jan 28th, 2020

Coming up I-75 from Florida, this is a great stop to attack the next day Atlanta traffic in the morning... best Sunday morning. The place is being renovated and the top 2 floors are complete. Bedding is wonderful, decor nice! The breakfast is good as always in a HI Express! Staff are very accommodating, Clean as a whistle even with renovation in progress! Dinner recommendation was spot on! ... Macon Crab House ... close, great food, surprisingly affordable! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Bedding Made In Dreamland

Jan 8th, 2020

Very clean,friendly and accommodating staff. The bed and pillows were absolutely the most comfortable I've ever slept in. Plus each bed had 6 pillows, i had them spread all over the bed. Just call me hughie bear. Great breakfast fresh and a staff keeping it full and cleaned. Just off 75 so not a long ride to get started again on your journey. Try them, Always Chefnfly TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Room review

Dec 30th, 2019

I stayed there 1 night on my way to Fl. I have no complaints about employees or service. They were very cortial and attentive, but why wouldn't the room have darkening shades to block out the lights coming from the highway resturants. This was very bizarre. And I found it to be bothersome. Other then that it was fine. Just be prepared to sleep in a bright room..... Thank You TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good Customer Service

Aug 4th, 2019

i stayed at the Holiday Inn Express recently and enjoyed my stay. The staff were all very friendly and helpful. The hotel was in the midst of a renovation. The rooms were a little dated and the renovation will be a good thing for the hotel. The room was comfortable and quiet. The bathroom was clean and had plenty of space. There was a breakfast provided and it was good. There was a good selection of food including yogurt, pancakes, sweet breads, juice, coffee, and cereals. I enjoyed my stay at the Holiday Inn Express off of 475 in Macon. TRIPADVISOR.COM USER 

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