Holiday Inn Express Hotel & Suites NEWPORT

135 SE 32nd ST. | Newport, OR 97366-9631  [SEE MAP]Newport, OR  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Best hotel visit

Sep 16th, 2020

Clean cheerful environment. Best hotel we have stayed in on the coast in a long time. Beds very comfortable - to go breakfast very good with a lot of choices. Would like to revisit here after covid for a normal visit. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

My recent stay was not the normal for a Holiday Inn Express

Aug 19th, 2020

I have stayed at many Holiday Inn Express properties over the years. I've always had good luck with them, and consider them my go-to baseline for an affordable hotel stay. Not fancy, but always consistent with their presentation and cleanliness. On par with a Hampton Inn or similar Hilton budget-friendly offering. The good: decent view of the bay from our fourth floor room. The hotel furnishings and common areas appeared newly refreshed. And the front desk staff and lead housekeeping person (Danielle and Destiny) seemed genuine in their concern and desire to help. The bad: in all of my years, I have never arrived to a room that looked like it had literally been cleaned by a person who was blind-folded. No exaggeration when I say that. The first thing noticed upon check in to the room.....toilet paper on the floor next to the toilet. Yes, it was used. Yes, is was gross. As my wife was attending to that, with Clorex wipe in hand, I noticed coffee stains/rings and food crumbles all over the microwave / fridge area. Crumbs on the couch, crumbs on the side tables, crumbs and liquid stains on the desk. Called the front desk. Housekeeping came up and "re" cleaned the room while the three of us stood in the hallway. The front desk did make a small price adjustment to the room rate, which was appropriate at the original rate of over $320. But it still dampened the start to our 3 day coastal getaway. Yes, it was a nice day on the Oregon Coast and they were busy. Yes, the place was sold out so I know they were hopping. But still....not sure how so many items could be missed.....especially with the extra "Covid Cleaning Precautions" that are supposed to be currently employed. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Five wonderful nights!

Aug 14th, 2020

Normaly we are loyal to Hilton but decided to take a chance on this place. WELL WORTH IT. Extremely clean, close to everything and service was impeccable. Free breakfast was definitley a notch above the competitors. Shout out to Hailey D! for our amazing stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Not bad!

Jun 6th, 2020

I stayed here for the night recently and found it to be pretty good. I would say the only thing that held it back from a higher rating was the remodel that was going on. The room was clean and spacious. The bed and pillows were comfy. The staff was friendly as well. I had a room with a pretty view of the bay which was cool. If you are going to the Aquarium (which is closed right now due to Covid) you should definitely stay here. I would stay here again for sure. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

False Advertisement

Feb 12th, 2020

They advertise that they are pet friendly with all the other hotels that are really pet friendly??? I called the hotel in Newport Bay Oregon and the lady at the desk rudely advised me that "I don't know where you seen that we are pet friendly", we are not. I told her to take it off the pet friendly hotels then?? She stated that They have never been pet friendly. So saying that I will make sure and tell all my family and friends to not stay with any Holiday Inns. I hate lairs. You have no business advertising something false. TRIPADVISOR.COM USER 

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