Holiday Inn Express Hotel & Suites Spence Lane

714 Spence Lane | Nashville, TN 37217-1144  [SEE MAP]Nashville, TN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Hotel not maintained

Nov 17th, 2019

My wife and I always stay at Holiday Inn due to their consistency however, this specific hotel was not up to par. Roaches coming up the tub and also it was stopped up. Peeling paint and coffee pot was not working and light bulbs out. Although, the staff was very nice and understanding the hotel is not being maintained. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Weekend in Nashville

Nov 7th, 2019

First, we thought this hotel was a little closer to the downtown action. However, it was only a short Uber ride away so it didn't matter. We found the check in (early) a bit of a let down. We know we were early, but the person at the desk was a little on the rude side and quick to push us aside. After an almost 5 hour drive and lots of Nashville traffic, this was disturbing. Again, we let it go. The room (once we got in later in the day) was clean but the odor was horrible. We couldn't tell if it was musty or previous smokers or a combination. The breakfast provided was okay to get our day started but the coffee always had grounds at the bottom of my cup. We would consider this place again for the location...if we're too late to jump in our friends' Air BNB like this year. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Mold, horrible humidity, no microwaves, television assault!

Oct 17th, 2019

We should have left right away, but we kept thinking it wouldn't get worse. The humidity was so high, the air conditioner couldn't have been draining properly--- hence the mold and mildew. (Photo) They give you a refrigerator in every room but no microwaves- not even community ones like you find everywhere else. The worst part was when the television popped on at three in the morning at FULL VOLUME, which made no sense because I turned it off myself on one of the lowest volumes. I'm assuming a disgruntled employee set it like that because it came on at exactly 3:00am. (Though we hadn't had any interaction with anyone.) Don't try to complain because these people won't even answer the phone except to make a reservation! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Don't go here if you need to use the sink

Oct 14th, 2019

This hotel is the worst Holiday Inn that I've ever been in. I'm shocked they would consider this a Holiday Inn. I'm a member of the IHG and would tell all other members not to come here. It's a very old building in a bad part of town. Ceilings are low, carpet is filthy, sinks don't drain, windows are small, location is in a bad part of town, TV doesn't work, etc. Luckily we were driving through and only stayed one night. Couldn't get out of there fast enough. Run from this place. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very nice Older Hotel completely refurbished

Oct 12th, 2019

Very good location if you want downtown access without downtown prices. Uber was super easy to use from this location. Hotel is older but completely refurbished and the rooms were really big. The rooms were super quiet also, didn't hear people in the halls or slamming doors. TRIPADVISOR.COM USER 

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