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at the Holiday Inn Express Mackinaw City
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Not following COVID guidelines, including desk clerk
Oct 11th, 2020
The clerk behind the desk refuses to wear a face mask. I styaed 2 different times and both times she was not wearing a face mask. When I told her she was endangering my life, she said ok and went on not wearing a mask. There were other instances of non compliance with state requirements which I reported to the state of Michigan and IHG headquarters. I will not stay here again until there is compliance. As a senior citizen with complications, I cannot be expsoed to this environment. TRIPADVISOR.COM USER
This Hotel Has Seen Better Days
Oct 6th, 2020
This hotel is conveniently located, the staff is friendly, the rooms are a decent size. It is just worn and needs a little TLC. Because of covid the breakfast is limited; I would not recommend it. This Hotel Has Seen Better Days. TRIPADVISOR.COM USER
Great Hotel in Great Location
Oct 4th, 2020
This hotel was in a perfect location near the ferry and right after crossing the bridge from St Ignace. The staff took all the safety precautions for Covid, which was awesome. The only negative about the hotel was for our specific room. We were in room 115, near a side entrance. Every time someone came in or out of the hotel using the side door, it sounded like a bomb went off. It was so incredibly loud. It woke us all up at 7:30 and my young daughter was really afraid. This happened the rest of the morning packing up. Like I said, great hotel! Just don’t let them put you in room 115. TRIPADVISOR.COM USER
Clean, but please wear masks!
Sep 15th, 2020
The room was nice and clean. The grab and go breakfast was adequate. My only complaint is that employees don't consistently wear masks. I constantly saw workers in the hall with masks either pulled down or off. Even breakfast workers. I know it's hard to wear a mask all day, I don't like them either, but that's the way it is right now. Also, I appreciate that the fitness room is open, but I think that there should be a limit to how many people can use it at one time. TRIPADVISOR.COM USER
Not very good
Sep 9th, 2020
The room was noisy, you can hear a lot of what’s going on in the hotel. It also smelled like smoke in the lobby and in the elevator. Employees would gather around the entrance for a smoke break and you would have to walk through it. TRIPADVISOR.COM USER
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