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at the Holiday Inn Express Memphis Medical Center Midtown
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Jul 12th, 2020
We had a great stay here! Beds were incredibly comfy, always clean and the service is great! Lisa at the front desk showed us true hospitality. Though we had some concerns of COVID-19, she was so loving! She was very informative, helped us with our bags and never complained! Her service was OUTSTANDING and she makes this place worth the money! Great breakfast, great rooms and close to Downtown Memphis! TRIPADVISOR.COM USER
Home away from home
Jul 10th, 2020
I stay here regularly when in Memphis. They offer exceptional customer service. My room is always clean. Jose at the front desk in the evenings has always gone out of his way to take good care of me and my crew. Exceptional customer service. Maxine is at the desk in the mornings and always ready with a big smile and fresh made good coffee. Exceptional customer service. The hotel is convenient to everywhere downtown. Plenty of parking. And did I mention the exceptional customer service? They have it. TRIPADVISOR.COM USER
Jul 9th, 2020
I really liked my room, comfortable bed, love love love the pillows, even had a chase lounge couch which was nice to relax on and use to put my shoes on at. Bathroom was great, love the towels and they even had a shower gel, shampoo, conditioner dispenser in the shower/tub...very nice! Room was complete with desk, refrigerator and microwave. Most importantly... the staff was wonderful, very friendly, and helpful. They were so happy and inviting! Highly recommend this hotel! TRIPADVISOR.COM USER
Jun 6th, 2020
One could not ask for a better location and the price was very reasonable. Front desk was very helpful. Room is clean and very comfortable. Very close to the Zoo, Beale Street, Sun Records and Overton Park. TRIPADVISOR.COM USER
Jun 1st, 2020
Family member had to have emergency surgery and with the Covid restrictions we had to stay in the hospital parking lot. We saw the holiday Inn express and ended up booking rooms for a couple of weeks. The rooms were great,but the best part was the excellent treatment we received from the front desk staff. They let us borrow chairs from the pool area and sit in the shade in their parking lot. Safer and cleaner thank the parking garage. They were helpful and always inquired about our loved one. I will recommend this hotel to anyone i can. TRIPADVISOR.COM USER
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