Holiday Inn Express Philadelphia NE - Langhorne

3101 West Cabot Boulevard | Langhorne, PA 19047-1836  [SEE MAP]Langhorne, PA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

Disappointed

Jul 30th, 2020

We’re in the hotel right now. When I arrived the front desk girl was nice enough and we checked in no problem. As we were bringing our belongings inside we noticed that the amenities were closed. We got to the room and it was clean but had no bathtub and my daughter was afraid of the half room shower with a chair. So, she didn’t get a bath. We wanted to use the pool but learned it was drained of water and not open. This is not advertised anywhere and we were looking forward to that pool. There was a sketchy man in the lobby who tried to sell me some AirPods. I’m can only assume they were bootleg or stolen. Loud noises all night long and one loud bang we hoped was a firework and not a gunshot. So far, not a good stay. Maybe it’ll get better... I don’t think so. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

The service is terrible, definitely close to Sesame Place

Feb 1st, 2020

Nicole at the front desk is the most cockiest person at this hotel and is the worst in customer service. I booked this hotel for my parents and they found a cigar butt and socks in the first room. When they went to the second room it was even more in need of fixing than the first room. Nicole was unable to get us in touch with their manager as "they didn't have their personal cell phone number" and left my parents to book the nearby Sheraton. I asked Nicole what the poop was in the first room and she said it was a cigar butt which was amazing she knew as "she hasn't been to the room". We are still waiting for an apology which may be coming soon, but definitely not from Nicole at the front desk. We've been traveling for 10 years for business and we can definitely check off staying at a Holiday Inn from our list. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

great weekend getaway

Jan 2nd, 2020

exceeded our expectations. bed was so comfy with great pillows. wish the window would open a bit more to let in fresh cold air which we like for sleeping. room was kept clean and supplied with enough towels. a cheerleading group was staying at the property as well, but it did not cause us any problem as far as noise is concerned. there is a great breakfast that reminded me of our hotel in venice, italy (true story...lol) with wonderful staff who kept everything well stocked and tidy. we will definitely stay here again as we visit the area a few times a year. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Ok, nothing fancy

Nov 17th, 2019

Staff was VERY friendly. Rooms were OK - not cramped, but somewhat drab. They could use some artwork, as the rooms are rather spartan. The chaise lounge in our room had a nasty looking white stain smeared across it which grossed my wife out. Other than that, the rooms were neat and clean. Shower curtains were far too short, making for wet bathroom floors. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Location is very convenient for my travel

Nov 16th, 2019

I must say this location is very convenient. It is clean. The last few visits I have been disappointed with the location of the room twice. I am a spire elite which seemed always gave me the better located rooms. I did speak to Bill and Nicole who are just awesome and they said they will make sure that the future rooms are to my liking. I must thank both Bill and Nicole for making me feel some welcome. Breakfast as always is excellent. Also I hope that TV issue with IHG HIE locations has been resolved. It was extremely disappointing to come back to my room to finish watching Monday night football at half time to find that ESPN was not available. Watching the game on my cell phone was not ok. I hope that this is resolved but I see this as a IHG issue as I have missed numerous of the baseball playoffs else where. Back to Langhorne it's still a favorite. See you soon. Again I appreciate both Bill and Nicole's great friendliness and attention to my travel needs. TRIPADVISOR.COM USER 

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