Holiday Inn Express Santa Barbara

17 W Haley St | Santa Barbara, CA 93101-3428  [SEE MAP]Santa Barbara, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Average

Jul 7th, 2019

I arrived late at night, and was allocated a room right next to lift (room 301) when I specifically asked to be away from elevator. The whole room vibrated every time elevator moved. The welcome was poor, no acknowledgement of status or offer of amenity... I’ve prompted on amenity points four times and the hotel have still not added. The room was spacious and better than the usual holiday inn express rooms. The bedding was very comfortable and the bathroom also a good size. The breakfast was very poor; it was if someone had said you have 150 people to feed you have $15 to spend in total. It was cheap, poor and low quality. I asked for later checkout yet, 30 minutes behind the new checkout time I received a call from reception asking when was I leaving. Very poor in some areas; the correct room allocation away from lifts and a focus on improving breakfast quality is needed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

California/Nevada Road Trip

Jun 7th, 2019

We were using our Holiday Inn points to stay here, and have to say, not disappointed as central to the main shopping Street (State) only 10 minutes to walk to the beach. Our room was on the ground floor overlooking car park in courtyard. Don't think any of the rooms have a fantastic view. It was good size with a single queen bed. Breakfast wa sok not a lot of choice and pancake machine was out of order. American sausages leave a lot to be desired so don't bother. Front desk staff were very friendly and knowledgeable about where to eat, gave us places all within walking distance. Car parking for us was $16.00 a night but no problems. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Great location

Jun 2nd, 2019

Great friendly staff and a nice hotel. Small room with limited room to open cases. Really great location for State Street. $16 per night for parking which I thought was un necessary Would recommend just for location but a bit pricy as rooms are starting to look dated TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great location, pet friendly, very clean

Jun 1st, 2019

Stayed here over Memorial Day weekend. This hotel is in centrally located just off State St in downtown Santa Barbara. It is a quick walk to anything downtown, the Funk Zone, or the beach/wharf area. We had a room on the third floor. The elevator can be a bit slow but the stairs make for a quick up and down walk. We chose this hotel because it is pet-friendly and we brought our dog. The room with a king bed is a bit small but we were comfortable, even with our dog's small crate set up. There isn't much extra space in the room to walk around, though. The breakfast is good, with eggs, bacon, sausage, and a pastry selection, but the juice machines were out of OJ one of the mornings we were there. There are bakeries and coffee shops nearby. Staff is very friendly, including the front desk, the breakfast crew and the housekeeping staff. Parking can be a bit tight, but we parked our car (a compact hatchback) there for two nights without issues. Would stay here again if we visit Santa Barbara. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Compact room

May 30th, 2019

Importantly, the bed was really comfortable and the staff very helpful at this central hotel in Santa Barbara. The room was compact, and as long as you were in bed or on the bed that was fine. The only small issue was the noise overnight from traffic along the street early in the morning. TRIPADVISOR.COM USER 

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