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at the Holiday Inn Express & Suites Buffalo Downtown
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Customer Service plus!!
Jul 26th, 2020
The check in experience was AMAZING!!! The gentleman at the reception desk was over the top fantastic. His name was Don!!!!!!! He was so accommodating!!!! Thanks Don for making this business trip feel like home!!!!!! TRIPADVISOR.COM USER
Can't wait to return
Jul 8th, 2020
Loved the location of this hotel. It was clean and professionally decorated. Everyone was wearing their masks and being careful around other guests as this is COVID19 time. I advised my cousins that we need to come back here and experience the city once it fully opens back up for business. TRIPADVISOR.COM USER
Best experience ever!
Jul 3rd, 2020
I was very concerned staying in a hotel through the pandemic. But I did’t have any other option due to remodelation in my apartment. Well let me tell you the experience was great from the beggining to the end. The bedroom was super clean and sterilized, the staff was very concern in every following the rules of using the mask. At the there’re many hand sanitizer and wipes to clean any area or the carts to bring up your luggages to the room. Also there is a bunch of close restaurants where you can walk to pick up your food. Overall ill like to recomend the Holiday Inn Express in Downtown if you come to Buffalo NY. Thanks to all the staff for the good service!! TRIPADVISOR.COM USER
Apr 27th, 2020
My husband had to have surgery in Roswell so we stayed here. So happy that we could find a hotel so close to Roswell, 5 minutes away, and so glad to find a hotel open at this crucial time. EVERYONE was so nice and very helpful. TGIF is right there so I didn't have to go out to find meals. I can not say enough about how wonderful everyone was. This will be our go to place when we're in the area. TRIPADVISOR.COM USER
Another good stay here!
Mar 29th, 2020
Thank you to Mario for a quick and efficient check in. We had a suite (living room and bedroom with a tv in each room). The bedroom had a king size bed, which was really comfortable There was a bar fridge, a microwave, and a Keurig machine, and there was an in-room safe available. The parking at the hotel is off site and there is a charge, which is paid directly to the garage. We were parked from about 1:30 p.m. one day until about 10 a.m. the next morning, and the cost was $17. We were able to park in front of the hotel while we checked in and while we brought our bags to our room. A shuttle is available, but we opted to walk to and from the garage, which is about a block and a half away. Breakfast is provided (both hot and cold items) and the breakfast room is a nice open space. There is a TGIFridays located off the main lobby, and you get 20% off if you show your room key. I did a review of this hotel quite a few years back; not many changes in what I have to say about it! They still get a thumbs up. TRIPADVISOR.COM USER
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