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at the Holiday Inn Express & Suites Philadelphia - Mt. Laurel
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Feb 18th, 2021
As a "Road Warrior" in the platinum level forgot to check reviews... It was a 14 hour day...my first room was reeked of smoke... The generous front desk immediately upgraded me to a suite like room...which should have been at first upon a platinum level... Thought...had a tinge of smoke...forget... Really...was on the 2nd floor...when awoke got in the hallway...notice a deep embedded pungent smell... When...you walk away from the front desk...this smell begins some awareness... There is something about this motel that borders upon perimeters of healthiness in my opinion... TRIPADVISOR.COM USER
Mar 3rd, 2020
Very good location, hotel is modern and well kept. Rooms are very comfortable and quite, very good free breakfast with a large varity to choose from. Staff is extremely friendly and helpful. Very good Value for your dollar. Will definetly stay here again when in this area again. TRIPADVISOR.COM USER
Holiday Inn Express - Mt Laurel
Sep 24th, 2019
I selected this hotel based on its proximity to my destination. It's located just off Route 73 and is only a few miles from Interstate 295, making it easily accessible - or at least as easily accessible by New Jersey standards. I made my reservation online, and accidentally booked the wrong day. Fortunately, the staff was easily able to change my reservation when I called, despite it being a short notice request. They were also very pleasant when I checked in. The building is set back from the main road a little, and has a large parking lot. The room was the standard hotel room. The hotel also offers free breakfast, which was above average, and included fresh, warm cinnamon rolls. TRIPADVISOR.COM USER
Just because it says Holiday Inn.....
Aug 15th, 2019
When I checked in I had to switch rooms because of A.C. issues. 2ncd room was like I was camping outdoors. Big stain on the carpet I was told was cranberry juice. I ruined a piece of clothing due to the iron, very dirty. Some short of stain on the wall. I told the staff and was told the housekeeper would be spoken too. I went out and came back to a pair of dirty socks left for me that were not mine. The toilet has not been cleaned in I dont know how long. I had to clean it all, the guest. When i showed the GM- Joe, i asked if he would have stayed there and he said "I would have left". Unfortunately I dont have that kind of money since this was a prepaid trip of 5 nights. He said sarcasticly wow, all that to one visit. Like I was lying. I'll show the pictures. Don't even try and make a comeback on your "manager responce" and admit these are all your shortcomings. I would like to see your boss do a surprise visit, thats my suggestion. Then I believe the job you said yes too would get done. Please please people, stay somewhere else, this is not a tyicall HI, so many hotel on the same street. This place is not worth it. TRIPADVISOR.COM USER
A Good, but not Great Hotel
Jul 26th, 2019
My spouse and I spent one night at the Mt. Laurel Holiday Inn Express. We had a function to attend in Philadelphia and did not want to pay the prices they charge in the city; especially when you have to add in parking. Positives: Friendly and helpful staff. Zero complaints. Fairly easy access to Philidelphia. It took us less than a half hour to get where we needed to be. Not so Positive: Nosiy air conditioner. Low water presssure from the shower. Room felt a bit rundown. We were on a first room floor and could hear the people walking around above us. Final Thoughts: While I wouldn't rule out staying at this hotel again, if I found a better price at any of the other hotels that are basically next door, I would probably try them first. This one is just a bit too worn down compared to the newer ones which are their neighbors. TRIPADVISOR.COM USER
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