301 Dauphine St | New Orleans, LA 70112-3129  [SEE MAP]New Orleans, LA  [SEE ADDRESS]


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Guest Reviews

Tripadvisor Traveler Rating 5

Just one night

Jan 26th, 2021

We arrived late, needing food and rest and a nice nostalgic walk through the quarter. And we got so much more. Even though the thought of seasonal celebrations are far from our worried minds, the lobby reflected and embraced the New Orleans spirit. The hotel and its staff have gone above and beyond to insure guest safety and a high level of protection against the spread of Covid. All employees wore masks and took great care in social distancing efforts. Now for the service. The reservation clerk was amazing and worked hard to find the best rate that included parking. The night desk clerk was on top of explaining my charges answering my questions before I could even ask them. Josh "Moose" the morning desk clerk was helpful in giving us directions and helping us find everything we needed. Give the man a bonus he is doing a great job and makes your hotel look hospitable. Another Josh was on the ball and busy at the valet booth. Even though he was busy, he still took the time to make sure he wished us a great day and safe travels. Then there was Gavin in the restaurant who actually took interest in us as people. And every person who ventured in and out were called by name. Last but not least was Amber. Not only is she adorable, she is spunky. I thoroughly enjoyed having an amazing morning conversation with her as she made sure the guests were safe and sound. The guest rooms were regionally decorated providing a relaxing environment and restful nights sleep. Thank all of you for an amazing little side adventure and delightful conversations. Your friendliness and hospitality are what makes New Orleans great. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Old hotel in great shape!

Dec 14th, 2020

Wanted to stay in the French Quarter and chose this since it is an IHG property. In a pretty good location, but it is a long walk to Jackson square. The hotel is in great shape having been renovated 3 yrs ago. Although it takes about 15 min to get hot water so be patient! The balcony was worthless since there is nothing to look at and no one was around to look at. You can save money if the room has no balcony. The restaurant has happy hour from 3-6 pm and has the greatest martinis for $3!!!!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Not what i expected

Dec 12th, 2020

I give this place 3 stars only because it was located within walking distance over from bourbon and canal street which was great ,however room was ok ,except for the part our shower door was missing so we had to place towels on the floor to keep from slipping from water flying everywhere when we shower and it would not drain and what’s worse is due to covid no housekeeping so with using up all our towels n room service was completely none i need them to work on that i would only stay here again due to the location but no other reason.. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Fantastic Location

Dec 7th, 2020

Great location, near French Quarter but away from the loudness of Bourbon Street. Tons of restaurants and other activities nearby. A lot of great details. Comfortable rooms, fun decor, needs some updating but still a good place to stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Great location for the price.

Nov 13th, 2020

We had a beautiful one bedroom suite with a private courtyard area. Just one block from bourbon street and 2 blocks from canal street. The staff was great and helpful. Room was very clean and huge. Great place will stay again. TRIPADVISOR.COM USER 

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