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at the Holiday Inn Gent Expo
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Average hotel - outstanding fronk desk staff !
Jul 19th, 2019
Hotel is a bit aged, but not too bad. Climate system would not shut off on its own first night, and was dead on last night, so that was bad. Luckily it was not too hot. Room lighting is very dim and yellow, which I hate. And the one morning the shower water temperature fluctuated too much. But the hotel is quiet and the city tram is so close - making city access quite easy. I wish I remembered her name, but the woman who checked us in was the most helpful and sincere person ever!! And all the desk staff were wonderful above and beyond! And the hotel dinner was excellent!! Might rate the hotel a 3 due to age, but the staff and the tram city access won it a 4 from us. Would definitely stay again. TRIPADVISOR.COM USER
Jun 29th, 2019
I stayed overnight on the way to Germany, air con in room, kettle and mini fridge, lovely breakfast. It’s out of town and near a massive ikea, I enjoyed the breakfast and can’t think of anything negative TRIPADVISOR.COM USER
Excellent hotel with easy access into the centre of Ghent
Jun 27th, 2019
I was part of a group of 9 cyclists with 1 support vehicle travelling through Holland and Belgium. The hotel is excellent allowing for easy access into the centre of Ghent via a tram stop opposite the hotel. The hotel was able to provide 5 twin rooms and a secure indoor area for us to store our bikes overnight. Breakfast was a varied buffet style and the rooms with clean and the beds nice and comfy after a long day in the saddle. Overall highly recommended if you want a good priced option slightly out of town but with good transport connections. TRIPADVISOR.COM USER
Jun 4th, 2019
I honestly am surprised that this hotel is an IHG one because it definitely isn't up to the standards and is in dire need of repairs and maintenance: 1) The phone in our room didn't work (I told them about it 5 separate times and though I saw that they noted it nothing was done. I told them about it right after we checked it on Friday then again late that might then Saturday early morning then again before I headed out that day. When I spoke to a manager on Saturday evening, she apologized and said that it couldn't be fixed before my departure as I was leaving on Monday and it was now the weekend break). 2) one of the flush buttons in the bathroom didn't work 3) I'd booked a room for 2 yet all the amenities (including towels, water and toiletries) were set for 1. I requested that be fixed for the next morning since it was late yet the next evening we only got p extra set of towels. 4) There was no large towel -body towel - in the restroom when we checked in. 5) There are no spare electrical outlets in the room; the 2 in the room had a lamp plugged into each of them TRIPADVISOR.COM USER
Very good hotel
May 24th, 2019
Visited as part of a Euro road trip. Lots of parking, good reception and room well equipped and clean. All staff encountered were pleasant and helpful. Breakfast was first class, so all in all very good. TRIPADVISOR.COM USER
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