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at the Holiday Inn Hotel & Suites Albuquerque-North I-25
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Aug 18th, 2020
This was the cleanest hotel I have ever stayed at. The lobby, elevator, bathrooms, and rooms in general were super clean. This was very comforting during this pandemic. I was checked in by the nicest lady anyone could ask for and the very professional GM Claudia Martinez. She was extremely helpful in any matter I had. Thank you again. I would definitely recommend this hotel to anyone. TRIPADVISOR.COM USER
Mar 30th, 2020
Terrible, unprofessional service from front desk person April. I had spoken with April about a problem in my room I needed help with. She said she wouldn’t be able to come up as she was the only person at the front desk. I said ok, thank you and hung up. I went to my car and as I passed the front desk on my way back in I heard April speaking on her cell phone saying specific negative things about a guest. I realized she was talking about me. I waited by the office center and she lowered her tone and changed the subject. I asked for the corporate information for the hotel and asked if she was speaking about guests on her cell phone. She denied it multiple times while looking up corporate information. Even if I wasn’t the topic of her personal conversation (I was), her behavior was unprofessional and really just disappointing. You expect a certain level of guest service at hotels in general and this experience really took me off guard. Maybe it’s just isolated to that staff member but my overall experience has been really negatively affected and I do not recommend staying at this hotel. TRIPADVISOR.COM USER
Best Hotel and View in Albuquerque NM !!!
Feb 24th, 2020
Location Location Location!! This Hotel is at the best location in Albuquerque close to a lot of great restaurants and attractions in Albuquerque. The hotel staff is super friendly and helpful! Rooms are always clean! me and my husbands favorite place to stay! We love the view at the hotel because you can see the beautiful Sandia mountains and the city life as well. TRIPADVISOR.COM USER
Feb 18th, 2020
Upon entering hotel staff was welcoming and friendly.the room was perfect and everything was clean.Beds were comfy and i slept like a baby.the next day I ate and food was amazingly good also...Best hotel I stayed at so far in albuquerque I am also looking forewrd for next stay TRIPADVISOR.COM USER
top holiday inn
Feb 12th, 2020
everything is perfect to enjoy this at this piticular hotel . nice and clean with big rooms , very convenient to Albuquerque , great breakfast and very clean . i recommend this for all your stays here . TRIPADVISOR.COM USER
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