Holiday Inn Hotel & Suites Lake Charles South

2940 Lake St | Lake Charles, LA 70601-8220  [SEE MAP]Lake Charles, LA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Nice hotel and usually less expensive than the ones closer to Casino's

Dec 22nd, 2019

Stay here fairly often. Large lobby with bar and restaurant just past the check-in. Rooms are nice, beds adequate. If you are looking for a place with a view this isn't it. If you are looking for a place to stay that is just one road off one of the main streets and usually quieter than other places with a quick ride to the casino area's this will work. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Newer Hotel

Dec 11th, 2019

Nice stay at this Holiday Inn South. Clean, pleasant atmosphere, well lit, ample parking. Room was clean and prepped for visitors. However, outside window, facing north on third floor, was green with mold or mildew. Quiet room with no outside noise. Restaurant and pool were exceptionally clean. Check in & out easy and simple. Pleasant staff. Recommended. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Never again

Nov 11th, 2019

Checked in for a two night stay here. When I came back in the evening after the first day all my belongings were taken out of the room and stored at the reception. The explanation of the receptionist was that they thought I was not coming back. Of course, booking for two nights and leaving my suitcase, my jacket, my shoes and toiletries in the room and then not coming back. Logical. The suitcase was easily retrieved, but the rest of my stuff took an hour to locate. Then got new keys for the same room and when I came to the room it turned out there was already another guest staying there. So back to the reception and got keys for another room. When checking my belongings I found my almost full bottles of shampoo and bodywash were missing. They couldn't be located anymore. Then I had to ask myself for some compensation, as the receptionist didn't think of that herself and then said she maybe could ask the manager but he was not in, so good luck with it. 15 dollars down the drawn and no compensation whatsoever. Apparently they are big enough to be so arrogant, but they have lost a customer for life. Bye. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Demolition Supervisor

Oct 6th, 2019

Very nice and accommodating Staff was very friendly and helpful Stayed three months for work Couldn’t ask for a better hotel be staying at holiday Inn express Morgan city la for a couple weeks Holiday inn is the only hotel I use TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Happy

Sep 16th, 2019

Delane, Is one of the reason why I continue to come back to this Holiday Inn. She is very up beat and very customer service oriented. The hotel is very clean friendly staff and is centrally located great place to stay TRIPADVISOR.COM USER 

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