Holiday Inn Hotel & Suites Tampa North - Busch Gardens Area

11310 N 30th St | Tampa, FL 33612-6444  [SEE MAP]Tampa, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Wonderfully friendly staff makes this small hotel extra special.

Feb 15th, 2020

While this hotel is clean, quite and has an excellent location close to shopping, restaurants, and very close to the Busch Gardens theme park, it's the hotel staff that made our stay particularly enjoyable and will be our main reason to come back. Lara and Mrs. Audrey were professional, warm, friendly. The staff at the hotel's restaurant Burger Theory, Servers Brittinee and Corey and chefs Zandra and Tinesha were awesome and I looked forward to seeing them each day. But most of all, the shuttle driver Maureen was the best. She made us feel super welcome and treated us likely family. Because of the wonderful staff at this hotel, I would definitely recommend it to others and would be more than happy to make a return visit. Warmest thank you to all who made our trip feel extra special. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Nice place, iffy hood

Feb 15th, 2020

Tory welcomed us and was a pleasure to work with. Double queen room was clean with no issues. Hotel looked as though it had been recently renovated. ALL staff were constantly working and hotel was well kept. Breakfast was typical for chain hotel. Was well stocked and clean. Attendant visible. Neighborhood wasn't the best. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Worst shuttle ride EVER...

Feb 11th, 2020

I took my family to Tampa last month and stayed at this hotel. I WILL NEVER do it again.First of all the hotel is OLD as can be.And the shuttle driver MONIQUE was the worst.She was more interested in picking up guests from all OTHER hotels in the area and I WAITED forever me and family while she stayed at the park bush gardens asking guests RANDOMLY if they needed a ride. I COMPLAINED to manager on duty and ALL they did was my up EXCUSES for her.And when we finally got back to the hotel she treated me and my family HORRIBLE making mean face and asking for a TIP.ANYWAY NEVER AGAIN WILL I STAY AT THIS HOTEL BECAUSE OF Monique... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great place and hospitality

Feb 7th, 2020

Maureen the shuttle driver is amazing friendly and quick. The ladies at the front desk are awesome. The burger theory restaurant had awesome breakfast and all the servers are really nice. We went 3 days in a row and we always enjoyed whatever we had. Coming from NJ the warm southern hospitality was a welcomed surprise. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Smelly rooms and bad service

Feb 6th, 2020

Sincerely not sure where to begin. So much is wrong with this hotel! Our first impression started with entering a room that smelled damp and dirty! After looking at 5 rooms finally found that was less bad. A pity because the size of the room and amenities are good, bed and linen comfortable. But carpet and sofa disgusting, clearly not sanitized properly and very stained, hence the smell! Terrible sewage smell when you open the sink faucet as well! Service is terrible, impatient receptionist, uninformed! The shuttle driver informed wrong park closing hours on both days! Very basic in my opinion! Not to mention breakfast that was part of out Busch Gardens package, and one of the mornings the cook was unavailable and they closed early! To this the manager said that since it was courtesy, we could not claim any refund. Completely absurd. My package never stated courtesy and If it is courtesy that does not mean it should be unreliable, served when they wish! A decent hotel would offer some kind of compensation, lunch vouchers whatever. But this one has staff that is completely unprepared! I have stayed in other Holiday inns and have never been through such a bad experience. Staff and management should urgently be revised. TRIPADVISOR.COM USER 

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