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at the Holiday Inn Huntsville - Research Park
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Jul 24th, 2020
It was good but had ask for toiet paper and all and was not really good working w ppl as they kinda rude of time i had wait check in i came earlier and they refuse let me go ahead and check in after 11 am but other that it was okay f TRIPADVISOR.COM USER
Nice renovation of rooms and furnishings
Feb 17th, 2020
Convenient location and easy access - close to restaurants and shopping. Prompt and friendly check in. Indoor and outdoor pools - indoor pool and hot tub is adjacent to lobby and meeting rooms. Restaurant and bar also is in lobby area - the food we ordered was tasty and the waitstaff was excellent. TRIPADVISOR.COM USER
Much Better Than Expected
Dec 31st, 2019
This holiday inn was much better than expected. The great: Has a full bar and restaurant (except no draft beer). Very comfortable beds and pillows An actual pod/kuerig type machine in the room Indoor pool Location is close to restaurants and shopping I stayed at their slow time (between Christmas and New Years) so the breakfast buffet was not available. However, they gave me free breakfast off menu and it was surprisingly delicious. I would recommend the omelet. I had booked the executive floor, which the website allowed me to book, but when I arrived they informed me that the executive floor was closed due to the slow period. However, the manager gave me 2 free bar drinks, which was fine with me. I am very pleasantly surprised at the rooms and hotel, I honestly did not expect an older hotel in that location to be as nice as it was. Very pleased. The only thing I can think of that would have made it better is if the room had a bottle of water in it. But that is so minor. I would recommend this hotel. TRIPADVISOR.COM USER
Excellent Customer Service.
Nov 7th, 2019
Everything was great, nice room, good amenities but the highlight of the trip was Ella in the concierge room. She was the most gracious host and provided absolute excellent customer service. Thanks for all you do Ella. TRIPADVISOR.COM USER
Oct 23rd, 2019
This is an older property, but has been extensively renovated. The interior finishes, room furnishings, etc have the feel of a new hotel. Bed was very comfortable and the room was spotless. I had access to the concierge lounge, which was on the small side, but had two large TV’s and very good evening food items (pork sliders, cheese, etc the night I was there). Attendant was very friendly, as was restaurant and front desk staff. Breakfast buffet is on par with the better free breakfasts out there (includes eggs/bacon). It is $10, but I received a free voucher as an IHG rewards member. Indoor pool and hot tub are very nice, but hot tub timer did need repair when I was there - likely an isolated issue. Location is a short drive to downtown, as well as the space/rocket center. There is a Dave & Buster’s within walking distance. TRIPADVISOR.COM USER
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