Holiday Inn Huntsville - Research Park

5903 University Dr NW | Huntsville, AL 35806-2505  [SEE MAP]Huntsville, AL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Nice renovation of rooms and furnishings

Feb 17th, 2020

Convenient location and easy access - close to restaurants and shopping. Prompt and friendly check in. Indoor and outdoor pools - indoor pool and hot tub is adjacent to lobby and meeting rooms. Restaurant and bar also is in lobby area - the food we ordered was tasty and the waitstaff was excellent. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Much Better Than Expected

Dec 31st, 2019

This holiday inn was much better than expected. The great: Has a full bar and restaurant (except no draft beer). Very comfortable beds and pillows An actual pod/kuerig type machine in the room Indoor pool Location is close to restaurants and shopping I stayed at their slow time (between Christmas and New Years) so the breakfast buffet was not available. However, they gave me free breakfast off menu and it was surprisingly delicious. I would recommend the omelet. I had booked the executive floor, which the website allowed me to book, but when I arrived they informed me that the executive floor was closed due to the slow period. However, the manager gave me 2 free bar drinks, which was fine with me. I am very pleasantly surprised at the rooms and hotel, I honestly did not expect an older hotel in that location to be as nice as it was. Very pleased. The only thing I can think of that would have made it better is if the room had a bottle of water in it. But that is so minor. I would recommend this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Customer Service.

Nov 7th, 2019

Everything was great, nice room, good amenities but the highlight of the trip was Ella in the concierge room. She was the most gracious host and provided absolute excellent customer service. Thanks for all you do Ella. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nicely Renovated

Oct 23rd, 2019

This is an older property, but has been extensively renovated. The interior finishes, room furnishings, etc have the feel of a new hotel. Bed was very comfortable and the room was spotless. I had access to the concierge lounge, which was on the small side, but had two large TV’s and very good evening food items (pork sliders, cheese, etc the night I was there). Attendant was very friendly, as was restaurant and front desk staff. Breakfast buffet is on par with the better free breakfasts out there (includes eggs/bacon). It is $10, but I received a free voucher as an IHG rewards member. Indoor pool and hot tub are very nice, but hot tub timer did need repair when I was there - likely an isolated issue. Location is a short drive to downtown, as well as the space/rocket center. There is a Dave & Buster’s within walking distance. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good stay as usual, but has gone down a bit

Oct 16th, 2019

I have stayed here mutliple times, but this time just wasn't quite up to the standards of my previous visits. The room was great with plenty of space and amenities, and the hotel looks great since they finished the remodel (the lobby looks spectacular, and I believe I saw a live band one night at the bar). The staff was very friendly, but dealing with them for a couple things was a chore. The location of the hotel is great especially with all of the build up of the Mid City area. They were giving out breakfast vouchers during the remodel, but now they aren't and I just don't think the current breakfast offering is worth the money. Would be a lot better if they offered a complimentary breakfast. TRIPADVISOR.COM USER 

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