Holiday Inn I 64 West End

2000 Staples Mill Rd | Richmond, VA 23230-3109  [SEE MAP]Richmond, VA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Took care of our team

Dec 14th, 2019

We block-booked a collection of rooms for a field hockey tournament. The rooms were clean and well kept and it was clear that most of the facility had been recently renovated (looks like just a little left to finish). We also hosted a team dinner in one of the conference rooms that spilled into the lobby. The staff was supportive and polite. The included breakfast was fine, nothing special, but was being managed and restocked well. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Unexpectedly Nice/Renovations in progress

Oct 8th, 2019

I stayed at the Holiday Inn Express on Staples Mill Road on 9/17 for Business. It was very convenient. Half of the floor I stayed on was under construction, which seemed odd but once you got passed that the rooms and lobby were surprisingly very nice. The young lady at check in was very friendly and helpful. It was quiet and I slept well. Like others mentioned the parking was weird because much of the front parking was blocked off. Overall, a great value.. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice hotel at a good price

Aug 19th, 2019

My family and I stayed there for one night. The hotel was perfectly fine -- the beds (which seem new) were very comfortable, the rooms were nice and clean, everything was quiet (except for my children). Breakfast was descent, parking was good. We never used the pool. I have seen many negative reviews about the construction, but at this point it seems to be fairly minimal. We heard some banging around 8:00 a.m., but nothing bothersome. We would definitely stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Under Renovation, But Nice Rooms

Jun 21st, 2019

We stayed at the Holiday Inn for two nights while visiting family in Richmond. Unfortunately, the outside of the hotel and some of the hallways inside are under renovation, which was a slight inconvenience. This also was not listed anywhere on their website, which would have been helpful. However, the rooms were newly renovated and very nice. We had a great experience with the staff and everything was quiet, clean, and comfortable. The complimentary breakfast is also a great addition, with everything from cinnamon buns to bacon. We will definitely stay here again and we look forward to seeing the hotel after the renovations are complete. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Very quiet

Jun 1st, 2019

Quiet is a must for me. Although this place is being renovated, it was very quiet. Probably due to few guests due to renovation. Only minor stuff to do on the interior. However, very limited parking until construction material is removed. Interior is very stylish - several big screen TVs on wall in lobby. 24/7 coffee and tea. Good chocolate cookies. Free breakfast with pancake maker, cheese omelets, bacon, turkey sausage, biscuits, gravy, several kinds of brad and pastries, juice cereal. Room was very comfortable - king bed with great pillows; good a/c, nice sofa with reading light, very dark and quiet. Hot water takes a long time; probably because not many guests. Rainhead shower, great towels. wonderful makeup mirror. Very friendly staff. Would stay here again. TRIPADVISOR.COM USER 

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