Holiday Inn Jacksonville E 295 Baymeadows

11083 Nursery Fields Dr | Jacksonville, FL 32256-3964  [SEE MAP]Jacksonville, FL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

Mayo Clinic visit

Sep 18th, 2020

Excellent staff was courteous and friendly. Hotel is beautiful. Water temperature fluctuations. No maid service, no linen change. Good value. Central location. Stay here when at mayo for medical tests. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

They really could do better

Sep 4th, 2020

I was here on business for about 3 days. The guest services clerk was polite and efficient. The lobby is nice. The outdoor pool is small. My room was half upgraded, half dilapidated lol. While the bed and bathroom seemed to have been upgraded, the furniture was falling apart and the carpets were filthy, like they hadn't been cleaned in months. I am giving 3 stars because the bed was comfortable, but I wouldn't stay there again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Poop on the floor!

Jun 22nd, 2020

We got into our hotel very late, around 11:30 PM. Immediately we noticed the room smelled horrible. We were so tired, we started to unpack, despite the smell. My son moved the chair and we noticed a piece of poop and poop smears on the carpet. It appeared to be from a small animal. I called the front desk and told them what we discovered and told them we needed a new room. The next morning I showed the front desk clerk the picture of the poop, and neither desk clerk (from the night prior or in the morning) seemed to care, and barely apologized. We were not offered any type of compensation for our experience. Clearly this hotel is not properly cleaning their rooms. Even if the cleaning staff did not move the chair to vacuum, anyone could walk in and smell the horrific poop smell. DO NOT STAY HERE. Holiday Inn needs to take a look at this property and make sure they want them to represent their brand. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

A very good place to stay

Mar 18th, 2020

It is a large hotel right off the I95. Our room faced it and there was unnoticeable traffic noise- the sound insulation was excellent. The room was immaculate. The staff very pleasant and supportive. They did the best they could for a Corona style breakfast. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Couldn’t even book

Mar 16th, 2020

I called trying to book a room here and I am hearing impaired. I asked the clerk to speak up about 3 times and he was still talking at the same volume. I couldn’t understand one word he was saying. No respect for hearing impaired people. TRIPADVISOR.COM USER 

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