Holiday Inn Laval Montréal

2900 Boulevard le Carrefour | Laval H7T 2K9  [SEE MAP]Laval  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Excellent customer service

Jul 3rd, 2020

Despite a rocky start to my stay, the way that front desk manager Lidia Gonzalez approached my concerns and resolved them, I would definitely recommend this hotel in the future. The hotel is well located, comfortable and clean. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

My Son had surgery and we stayed here" great stay"

Feb 15th, 2020

My Son recently has surgery in Laval Quebec and the closest hotel near the medical facility was the Holiday Inn in Laval Quebec. Staff was very friendly and professional they treated us with great compassion and dignity while we stayed there. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Nice but needs upgrades and more amenities

Sep 9th, 2019

The staff is very friendly and the rooms are clean. However, the carpet in the hallway has some "bumps" in it (I almost tripped because of it) and the mattress was way too soft. We did sleep properly. Also, some small store would be useful instead of the vending machines. I feel that this hotel is clean but does need to be renovated a bit as it looks tired. The A/C unit is also noisy. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Would not go back

Jun 2nd, 2019

This property is dated and the cleanliness is lacking. I was not impressed with the service either. The bathroom floor was full of hair when we arrived and the room smelled musty. The fridge was also dirty and they had to come back to clean both. There was no offer to discount our room or upgrade, simply to clean it and add points to our account which are a headache to use anyway. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Do not park your vehicle there

May 29th, 2019

I think the owner of this hotel might want to investigate why so many car gets stolen out of his parking lot. If a police officer says word for word that a lot of cars get stolen there I'd probably put some measures in place to protect my guests vehicles. First of the cameras are only on the hotel none are around the parking lot. There could be a gate for after the bar close that let in guests only. If I owned this hotel I'd probably also investigate why my hotel more than others like is there something going on here? Not safe at all to even walk through the lot at night alone. There is most times nobody at front desks. We and nobody I know will be using this hotel again. TRIPADVISOR.COM USER 

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