Holiday Inn Lincoln Southwest

2500 Tamarin Ridge Rd | Lincoln, NE 68512-4809  [SEE MAP]Lincoln, NE  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

Due to convid

Aug 9th, 2020

Chose to stay here only .6 away from moms house to keep her safe. Great place. Had a microwave refrigerator and small keurig in the room. Great rates!! No free breakfast but super saver was so close we could walk over to get whatever groceries we needed. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great room

Jul 14th, 2020

After booking the hotel I then saw some of the very negative reviews on here. We were only here for one night but we chose to travel here so we are cautious about COVID19 but not letting it hold us back in fear. The staff was nice the minute we walked into the hotel. The room was large and clean. We commented that we liked this room that was cheaper than our night before because we could hear music through the walls at the hotel we had chosen the night before. We had a great sleep in this one and easy check in and out process. I'm sad by all the negative reviews. If masks are optional and they want to not wear them then I don't think that should be an issue. If anything they are putting their lives at risk because we are traveling there from other locations which could carry the virus. Just my thoughts and opinion! Good hotel! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Terrible Covid-19 Precautions

Jun 26th, 2020

Most employees were not wearing masks including a manager interviewing an unmasked job candidate in the lobby. Unmasked and ungloved housekeepers were not practicing social distancing near and on the elevators. No evidence of high-touch surfaces being wiped down anywhere. There was no housekeeping during our stay which seems inconsistent with disinfecting surfaces--if they felt it was unsafe to enter rooms I would have appreciated being provided with disinfectant so I could do it myself. When questioned about why employees were not wearing masks, unmasked manager said it was optional. Will not stay again at a hotel with such a lax attitude about health and safety. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

No Masks; No Services; No Food; No Courtesy

Jun 22nd, 2020

Upon arriving at hotel, we learned that hotel employees were not masked, that food was available only two hours in morning and evening; 7-9 a.m. and two hours in evening. I had to clean room, make beds, empty trash myself. On last day, I slept until about 11:30 a.m., and when I got up began packing to leave. After getting out of shower I got a knock at the door, and when I opened it the unmasked face of the housekeeper was about 12 inches away telling me I was supposed to have checked out already. I said I was in process, and would be out shortly. About five minutes later, the front desk clerk called and said that if I was not out of room in 15 minutes I would be charged for an extra day. I said that this was absurd because the hotel was maybe 15 percent full, they did not not need the room that quickly, I needed time to pack and after a week without housekeeping they could be patient. The clerk reaffirmed that I would be charged. As I was leaving, I reiterated my dissatisfaction to clerk and director of sales, and noted that neither was wearing a mask as recommended by CDC and state guidelines, and their reaction was adversarial. In 35 years of business travel at least once a week--at least 3,000 nights--I have never had a hotel tell me to get out of the room or I would be charged. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Weekend getaway

Feb 24th, 2020

We were greeted quickly and efficiently. Got to our room and it was not ready for occupants. They took us to a different room immediately with no problems. Outside doors, hallway & elevators need to be cleaned. Other than that it was a nice stay. Hot tub was good but the pool was a little chilly. We would stay again if in the area. TRIPADVISOR.COM USER 

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