Holiday Inn London - Wembley

Empire Way | Wembley, ENG HA9 8DS  [SEE MAP]Wembley, ENG  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 2

Not as good as the others

Jun 12th, 2020

Stopped here last Wednesday. Was a bit disappointed, the man on reception was rude the way it had been set out key workers was poor and scruffy, your other hotels some above this one. Couldn’t even get bottled beer from the room. No room service menu, I’ll be avoiding going forward TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great job

May 7th, 2020

Credit where its due. I've been staying here for the last 2 weeks as a key worker and would just like to congratulate the hotel in the way they are going about there business. The staff have been fantastic, the new rules in place are working very well and the breakfast sandwiches etc delivered to the room each morning is a lovely start to the day. I have been working in London area for the duration of this terrible virus and have stayed at numerous hotels dotted about so ime in a good position to say well done to holiday inn Wembley you have got the balance perfect. Now get out there and show the others that customers can still be looked after. No matter how big the changes. Well Done. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Poor Standards for a Holiday Inn (UK Standards)

Apr 26th, 2020

We stayed here for 2 nights back in 2017 , while attending one of the NFL London Games in September. Was greeted as an IHG member but there were a number of issues. Firstly when we got to our room, it was quite worn and the carpeting was old and dusty. The bathroom door had a hole. There was an annoying step that one can easily trip over (though there is a sign warning). Throughout our stay there was a bad odour (not overwhelming) from the toilet. What I was highly disappointed in was the pool and sauna. It seemed quite septic - the entire area needs to be cleaned and renovated. I couldn't believe I was in a pool at a Holiday Inn in a developed country! The sauna was really dark - there was like no lights in there - quite health hazard if one is stepping around to get a seat. The woodwork was also almost rotting, dilapidated and required renovation! We also had a lot of problems as we tried to get out boarding passes printed from the computer in the business area. The receptionist was somewhat unhelpful. We had breakfast on the last morning of our stay before check out. Wasn't too enthusiastic about the variety of items for the price paid. Overall, Holiday Inns in the UK are less superior in quality in comparison to Holiday Inns in the US. However this is one HI which I won't be looking to return to in a hurry! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

In the heart of Wembley.... Very homely.

Mar 15th, 2020

We had the opportunity to stay for 3 nights at this hotel, which has the iconic Wembley stadium, the Wembley outlet and the Wembley stadium train station in its neighbourhood. Furthermore, the Wembley High Road is a walking distance that has all the shops and stores like shop direct, primary, argos, tk max, boots etc. The holiday Inn comprises of 10 storeys... The upper floors for executive and club members and the rest for guests. The breakfast served from 7.30am to 10 am is delicious. For £9.95 per person, the breakfast has a great variety of fruits, cereals, breads, juices for every taste. Very clean, hygienic and a warm ambience, I would surely recommend this hotel for either a long or short stay. Excellent transport facilities available to travel to any part of London City. Staff very friendly, smiling and ready to provide a comfortable stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Comfortable Stay

Mar 10th, 2020

Me and a friend booked this for an event at Wembley - unfortunately it was cancelled but the hotel was non-refundable so we went anyway. Very good distance to Wembley, nearest tube station about a 10 minute walk away although there is a bus as well. It didn't take as long as I expected to get to central London. Room was a decent size and extremely comfortable, didn't hear any street noise from our room on the second floor. Spotlessly clean with good facilities. Would stay here again if attending an event at Wembley. TRIPADVISOR.COM USER 

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