Holiday Inn Manchester Airport

2280 Brown Ave | Manchester, NH 03103-6828  [SEE MAP]Manchester, NH  [SEE ADDRESS]

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at the Holiday Inn Manchester Airport

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Guest Reviews

TripAdvisor Traveler Rating 5

Great one night stay

Nov 25th, 2019

On my recent business trip to New Hampshire I decided to stay here as it was near the customer’s office. The room was clean and spacious. The bed was totally wonderful and I slept like a baby. The in-room Keurig coffee maker was an added bonus. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Clean and friendly

Nov 24th, 2019

Husband and I stayed here over the weekend because we were going to a show. The woman at the front desk was very nice and checked us in quickly. Our room was very cute, and everything looked immaculate. The location was good with a short drive to the SNHU Arena and several restaurants. There’s a cute 50’s diner on site that’s reasonably priced, and the food is okay. Overall it was a nice stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Smooth Booking, Good Gym, Dry Air

Nov 7th, 2019

I stay at this hotel whenever traveling to the area for work. Candice was super helpful as always in ensuring our booking was smooth. One gentleman on the night shift was less than helpful, failing to put any effort whatsoever into a simple request, but Candice pulled through and solved the issue. The rooms are large and the bed is comfortable, though the air in the rooms can become very dry overnight. The diner on site has a handful of healthy options and the gym is very well equipped considering. We'll be back, but maybe with a humidifier in tow next time around. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Just average on this trip for a couple reasons ...

Nov 6th, 2019

We have stayed here several times when flying in and out of Manchester airport as it is only a couple miles away from the airport and offers shuttle service. Each of our previous visits was better, mainly due to issues we had with the staff this time. Since the rooms are fine, and typical, this time I'll just address our issues with the staff. We checked into the hotel mid afternoon and check in was fine. As soon as we got to our room we found the toilet wasn't working. Since we had to return our rental car to the airport in the afternoon we headed to the airport within 15 minutes of checking in. As we went out we informed the front desk of the toilet issue and they said they would have maintenance look at it. We also told them we were returning the rental car to the airport and would need a ride back to the hotel so they gave us a number to call when we were ready for pick up. Once we turned the car in we called the number and they said they would send the shuttle - it is about 5 minutes to the airport from the hotel. We waited about 20 minutes and when no one came we called again and, again, they said they would send someone. The shuttle finally arrived around 25 minutes after our initial call. While chatting with the van driver on the way to the hotel we were telling him about the malfunctioning toilet in our room and he told us he was also the maintenance guy but no one had mentioned it to him. When we got back to the hotel we once again mentioned to the front desk folks we needed the toilet fixed. To make a long story a bit shorter, it was about 2.5 hours after we checked in (and several more calls to the front desk) before anyone came to look at the toilet - after 6:00 pm. When that gentleman arrived he said he wasn't the maintenance guy but he looked at it anyway and couldn't fix it. He then offered to move us to another room and offered two $10 vouchers for breakfast at the Airport Diner attached to the restaurant. My issue is the front desk basically lied to us about maintenance, kept offering excuses about why service was delayed and they themselves never offered to just have us change rooms so maintenance could take care of the problem whenever they had time. They should have just moved us right off and been done with it. At any rate, those were the problems we encountered on this visit - not huge issues, just very annoying and both issues that could have been resolved quickly. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Staff

Oct 21st, 2019

The hotel staff is so friendly and helpful. After returning after a few weeks they treat you like family and not simply a guest. The greeting and warm smiles make for a great stay. Thank you Candice, Kele, Jon, Tom and Michael for the warm welcome. I love the location and amenities of the hotel, TRIPADVISOR.COM USER 

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