Holiday Inn Memphis-Downtown (Beale St.)

160 Union Ave | Memphis, TN 38103-2618  [SEE MAP]Memphis, TN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Great Location

Feb 25th, 2020

I stayed for one night in late November - during my 21 day road trip 14 ‘chain’ hotels were visited, so this review is relatively objective. Relatively easily found with GPS, with on site ( paid ) parking. Great location just across the street from the Peabody and within easy walking distance of Beale Street - the reason for my visit. Denis, the parking valet was great, but I regret to advise that I found the reception staff throughout were disinterested and not partIcularly helpful - they need some coaching from Denis ! The room was clean and large enough with a very comfortable bed, pillow & linen. It has been remodelled - with several problems. The old fashioned air on unit had analogue controls which were not very user friendly. The TV didn’t work - I had no need of this so only mentioned it at check out and received a very disinterested response - ditto with the shower water temperature which was warm at best. I didn’t eat the chargeable breakfast - from the look of it the better option was to visit a diner. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great location

Feb 19th, 2020

We spent 2 nights here and really enjoyed it. The hotel is in the perfect location. We had a great view from our room of downtown and the Peabody. All the employees were very helpful and nice. My only negative is the parking. Unless you want to park off site several miles away and be shuttles to the motel, you have to pay $25 per night for valet. But, overall a great stay!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Visit to Graceland

Feb 12th, 2020

Very nice rooms,polite friendly helpful staff always made you feel welcome Restaurant was ok but some food was quite dry especially the breakfast however it was enough to keep me going till later in the day The coffee was perfect as was the fresh Orange juice 😀 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great customer service

Feb 4th, 2020

Tiffany and Manuel get top reviews for customer service. Very friendly and helpful. Location is perfect for exploring Memphis which is a very walkable city. They were the host hotel for the International Blues Competition. Come for the music and the friendly people. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great location, friendly staff

Jan 28th, 2020

We stayed here for one night while passing through. The staff was extremely friendly. The room was clean and comfortable. It is within walking distance to several great places to eat. I would definitely stay here again. Only downside was the $25/day parking fee. TRIPADVISOR.COM USER 

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