Holiday Inn NYC - Lower East Side

150 Delancey Street | New York City, NY 10002-3308  [SEE MAP]New York City, NY  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Thank you Achol !!!

Jul 21st, 2020

I am writing this review because I truly loved how I was treated from the moment I walked in in fact thanks to the Lady at the front desk her name is Achol was amazing, very dedicated and went above and beyond for me, truly a nice experience so nice that decided to extend my stay. Highly recommend this place very clean and good location! Thank you. Gina CoBoski TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great Value!

Mar 8th, 2020

This past weekend we reserved 4 rooms for a weekend in the city with friends and the hotel was great for all of us! The staff was very friendly & rooms were clean. For being in the city, the rooms are a decent size. We would definitely stay here again in the future! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Okay but disappointing

Feb 28th, 2020

One of the reasons we chose this hotel was because it advertised an on-site restaurant, which we thought would be good for nights we didn’t feel like going out for dinner. We also booked the additional breakfast package. On arrival, we found out the restaurant was closed - for renovations, I think - and was not serving dinner. However, the website continued to advertise a restaurant with dinner hours, which is quite misleading. The breakfast food was disappointing (cold oatmeal, for example), but at least we had that removed from our bill and didn’t continue eating there. Even on the eighth floor, we could hear loud street noise. We figured out it was because the wall A/C unit wasn’t sealed to the wall properly, which made it sound like the windows were wide open and also let it a cold draught. The room walls and doors are paper thin, so you can hear the neighbours. Adding soft-closes to the doors would be good - the whole floor shook every time a door slammed. The room and bed were reasonably comfortable and the room and bathroom size were decent. A proper quilt and quilt cover on the bed would have been nice. The restaurant closure and noise levels really let down the stay for us. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Good value, clean rooms and friendly service

Jan 14th, 2020

The individuals at the check in and out were delightful. The rooms are quiet even though they face lots of traffic. The room we had was small, but the bed was very comfortable. There was a safe in the room, but it did not work. The location is good if you wish to stay on the lower east side. Near M and F trains TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

LES - nyc best kept secret

Dec 30th, 2019

It’s our first visit to the LES And this HI is super clean, has a great location with many delicious restaurants Nakamura and Kings Co Imperial as well as Pizza and Tacos and a well stocked 7& 11 is close by. The HI staff is so friendly and courteous- Stephanie was so warm and welcoming and helpful during check in- close by subway stop is super convenient . I highly recommend staying here in NYC’s best kept secret neighborhood. TRIPADVISOR.COM USER 

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