Holiday Inn NYC - Lower East Side

150 Delancey Street | New York City, NY 10002-3308  [SEE MAP]New York City, NY  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Outstanding service when we arrived after a cancelled flight

Sep 2nd, 2019

Shout out to Eduardo who helped us out massively after we arrived late for our reservation due to a cancelled flight. He went out of his way to help us get a room with 2 beds as per our original booking and even managed to help us make arrangements for the first night we missed. Absolutely brilliant and would recommend to anyone looking for a comfortable stay in NYC. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Staff

Aug 19th, 2019

I enjoyed my stay at the Holiday Inn Express, Lower East side. The location is close to public transportation and there are plenty of places to walk to even in the late evenings. I will definitely stay again. The staff was patient, caring and went above and beyond to accommodate, when we booked a single bed instead of double. I apppreciate the time that Mr. Garcia took to check daily availability of a larger room. He was kind, thoughtful, considerate and courteous. I feel like he really wanted to help with our request for accommodation. I want to also acknowledge the young man that brought up extra towels and blankets. The cleaning staff was also attentive. Lastly, I want to give a shot out to the maintainence tech, he was so friendly. He shared that he was retired officer. We spoke about his home in the islands and his daughters. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Location, Very Clean, Wonderful Staff!

Aug 15th, 2019

Everything about our stay here was great....especially the staff....every single one of the front desk staff members was kind, helpful, and just absolutely friendly! We will definitely stay here again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great staff!

Aug 13th, 2019

The staff at this location is so awesome, especially Tristan. He was super nice and helpful to get us checked into one of our rooms early and even kept us updated on the 2nd room. Even though we were in a rush and couldn't get checked into the other one until later at night, it was still ready for us when we got back. He also helped us with some great suggestions for somewhere to go one of the nights for drinks! I would recommend this property to stay at just on their staff alone. I work for another Holiday Inn hotel in Texas and have to stay this staff is amazing! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing Hotel

Aug 11th, 2019

Our 4th time in New York and chose to stay here at The Holiday Inn at 150 Delancey Street. The location was perfect with great access to the subway and so much going on in the local area. Not too busy like midtown. Great hotel with clean comfortable rooms but better than that were the people that worked there. Every single member of staff were so helpful and friendly. Especially Eduardo who went out of his way to provide amazing customer service. Eduardo you are a credit to your company and we will definitely be back again. TRIPADVISOR.COM USER 

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