Holiday Inn New Orleans - Downtown Superdome

330 Loyola Ave | New Orleans, LA 70112-1807  [SEE MAP]New Orleans, LA  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 2


Jul 6th, 2020

I picked this motel because it was walking distance from what we wanted to do in NOLA. Also, the 8th floor pool and lounge look so nice. What a mistake. The pool area was not attended to and pool towels were everywhere. Also, ashes were all over the table. The first evening we used the pool is was very relaxing with nice soft music piped in through the speakers. But, the second night a gentlemen had a huge speaker hooked up to his phone and was blaring obnoxious loud rap music. Ruined the evening. The ice maker on floor 17 was not working the entire two days, so that was very inconvenient. They are advertising $20 parking on the web site, but it's really $25. 00 per day. And the last annoying this was they never told us at check in that there would be no housekeeping unless you requested it. WELL, as we were leaving, we did mention to the housekeep gal that we would be out for the day, so they could get in. Nothing was touched. We got towel exchange. I would NOT stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel hosted us for 50th bday

Mar 13th, 2020

Great service by the hotel staff, rooms were clean, we blocked 15 rooms and we were all on the same floor side by side. We definitely enjoyed our stay and had no complaints. Everything we had requested ahead of time was done flawlessly. Walking distance to Bourbon street, streetcars etc. Highly recommend. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Not quite hitting the mark

Mar 11th, 2020

I stayed here last weekend and was given great service by all. They were inundated with cranky 20 somethings who all wanted to get to some formal dance. My room was on the top floor, yet one wall smelled of mold. Curious. It was nice to have a small balcony to air it out and to get a better view of the city. The toilet fit under the counter ledge which made it impossible to fully extend the lid. Again nothing horrible but curious nonetheless. The big disadvantage is the location. Superb for Tulane visitors, it is at least a mile from the French Quarter. There is no hotel shuttle service so factor Uber or taxi into your hotel price. Easily $50 if you go out and want to return to your room to freshen up before dinner. There is nothing nearby to walk to at night so it was disappointing. A suggestion to the hotel is to have a van that leaves every half hour to the same dropoff/pickup point first come first served. That would make all the difference. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice hotel, good location

Mar 7th, 2020

We stayed at this hotel for 4 nights. The room was spacious with a Keurig, fridge and microwave. We only once at the hotel, a lunchtime buffet but the food was good. The gym is the usual size of a hotel gym, not massive but enough equipment in there for a workout. The pool area is on the 8th floor (near the gym) and is lovely. I liked the location, it was about a 10 minute walk to Bourbon Street, so close but far enough away from the chaos! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Exemplary stay

Mar 5th, 2020

I cannot speak to the experiences of others', but our 3 night stay here was excellent. Staff and bellmen were superb. The concierge Craig was very helpful. The Streetcar restaurant and Clarinet lounge served good food and drinks at reasonable prices. The 8th floor pool is awesome, with a tremendous space and views, and heated pool. But please turn the jazz music down. It is too loud! The fitness centre is very nice, too. The room I had was large and very well appointed, with fridge and microwave. The t.v. is substandard, however. Best of all, this hotel is a 22 minute walk to the French Quarter; meaning close enough to walk, but far enough to avoid the chaos of that area. The street car to the French Quarter passes right by the hotel, also. There are good local restaurants like Piscobar, Breads on Oak (Carondelet), Two Chicks, and the Troubador. But it is very hard to find good coffee nearby. The exception is the Pythian food market, right next door, which offers espresso and 9-10 other artisanal food court offerings, but has limited hours. Look, the area towards the Superdome is sketchy and a bit of a homeless encampment, but is still very safe. Don't be deterred. In warmer weather, this place would be even better, with that beautiful pool. We will be back. TRIPADVISOR.COM USER 

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