Holiday Inn Pensacola - University Area

7813 North Davis Highway | Pensacola, FL 32514-7560  [SEE MAP]Pensacola, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Nice Hotel for a Buisness Stay

Jul 8th, 2019

I stayed at the Holiday Inn Express from June 28th through July 6th while traveling on business. Nice hotel, very clean, with a polite staff. Ate at the restaurant a few times for breakfast and dinner and it was very good. Several other restaurants within a short distance. They also have a great bar. My room was always ice cold and extremely clean. The U-turns to get in and out of the hotel are kind of a pain but it wouldn't prevent me from staying here again. I recommend and would stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Weekend Meeting Room Event

Apr 30th, 2019

Overall, the hotel and staff were very nice and accommodating. Under normal circumstances, I would recommend this hotel for any type of event. However, the entire experience was overshadowed by rude treatment from LeAnn Collins, the Director of Sales. Evidently she expected me, as a business, to blindly send over payment information without an invoice. Her exact words to me were "it's not like you didn't know you had a bill due". Sure, I knew I had to pay for the event, but I refuse to do so without knowing what it is I'm paying for. I requested an invoice within a few days after the event, and when it wasn't sent over, I moved on to the next item on my to-do list. I've never been spoken to so rudely, and if LeAnn had sent over the invoice when requested, or anytime after that, I would have gladly remitted payment. This is our second and last event here, and I can't say that the first experience with LeAnn was that much better. I'll be changing venues going forward, and recommend others to steer clear of LeAnn if you expect any type of professional interaction. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice, clean room

Mar 29th, 2019

Friendly staff, clean room and really nice bed. Ten minutes to the airport, which was great since I had a 5:30 flight. A U-turn (or two) is necessary when exiting I-10. After the U-Turn, turn into the driveway just past the gas station with the taco truck in the parking lot. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

THE PERFECT STAYCATION

Mar 25th, 2019

Recently I won a night stay at the Holiday Inn on Davis Highway in Pensacola, Florida from the UWF Pack it Pink Silent Auction. I took my wife, Rebecca, to the hotel on March 23, 2019. The stay was incredible from the word go. We were greeted at the desk by Melissa. She started our stay off very well with her professional, courteous, and efficient check in. When we arrived at our room, Rebecca found out the toilet would not flush. I called the desk and explained our situation. We were given the choice of waiting for somebody to check it out or changing to another room. We chose the latter. In less than two minutes, Robert was at our door with new door cards and an offer to help us move to the new room. Efficient and polite, as were everybody we came in contact with at the hotel. We went to dinner. Rebecca had the grilled salmon and I had the fish tacos. Both entrees were extremely delicious. The highlight of the stay was the waitress, Emily. There was not enough she could do to make our meal more pleasant! Not only was she an excellent waitress, she was extremely personable and pleasant. We spent extra time at dinner, just talking to Emily. On Sunday morning, we ate the breakfast buffet. Everything was delicious, especially the bacon! We agreed that the bacon was the best bacon we have ever eaten. The quality of the bacon and the way it was cooked were both AWESOME. We both hated to leave the hotel and go back to the real world TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Vacation

Mar 12th, 2019

Well located, close to food, and most importantly when you check in you have the amazing Angela. Rooms are new too. Good beds. Very busy hotel . The only negative is if you get off HWY 10 you must go past the hotel and make a U-Turn. TRIPADVISOR.COM USER 

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