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at the Holiday Inn Pigeon Forge
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Worst bathroom ever
Oct 26th, 2020
From the outside looking beautiful landscaped, indoor pool looking really nice, wish the rooms were the same. The carpet was so old and had stains everywhere. The bathroom was so tiny and needed an overhaul. The shower only has a part partition. The other half was completely opened and water had to go all over the floor. I don’t know we didn’t slip and fall. The bathroom door was rotted from water damage because of the dumb shower design. If your looking for a cleaner, updated hotel rooms please stay somewhere else. TRIPADVISOR.COM USER
Pictures and reviews are deceiving
Oct 25th, 2020
I stayed in this hotel for 3 nights (10/22-10/25) as a Holiday Inn Club Presentation guest. I thought I had done enough research by reading reviews and requesting certain amenities, but I was wrong. I called a week in advance to request a room with no carpeting due to my severe allergies and thinking I would receive a renovated room-but when I went to the room it had carpet and looked dated. I had to go back downstairs to the front desk once again (after waiting previously to check-in with there only being 1 person working) and let them know I was given the wrong room (305 has carpet 303 does not) Only to be told that they were booked and would have 303 available in the morning, so there was nothing to I could do but take the room. About 45 minutes later I received a phone call indicating that the room mysteriously became available due to patient checking out for a family emergency and that housekeeping was coming to clean. So once again I had to pack and move and clean a new room. More detail is given to the appearance of the hotel than the actual rooms itself. Mold will eventually accumulate in the room due to the high humidity and no exhaust system in the bathroom. The shower is nice, but makes a mess and will add to the mold build up. The furniture is dated in the room as well as an old wall unit AC. It can be very loud due to the doors being closed in other rooms. My refrigerator did not cool as it should have and the iron was cheap and leaked water onto my clothes. Breakfast was a nice keto-like breakfast. Staff is very helpful and kind, but the other guests are not as much. Masks were not worn by other guests in public areas neither enforced. I took the stairs as often as I could. As for the overall stay it was okay. I cannot say that I would recommend to family or friends. I am happy with the price I had to pay and can tell I got what I paid for. TRIPADVISOR.COM USER
No anxiety staying here during COVID 19.
Oct 23rd, 2020
we went to a Christian conference and the hotel was great for us. Boxed breakfast and the pool and hot tub was open 24 hours so all could enjoy. Face mask required. Friendly staff. Margaret at the guest Services took pictures of us at the fireplace. We will stay here again. TRIPADVISOR.COM USER
Nice stay at The Ramsey
Oct 23rd, 2020
This hotel sits back off of the Parkway a bit so you don't hear the Parkway traffic. It is located between lights 6 and 7 (Old Mill).Hotel was clean and well maintained. Too bad most of the amenities were unavailable (restaurant, bar).Breakfast comes in a pre made box which is ok. Most hotel restaurants are either closed or limited, that's why the restaurants especially breakfast restaurants are packed. We would stay here again hopefully when social issues get better TRIPADVISOR.COM USER
Day early fall break
Oct 17th, 2020
We were scheduled to check in on Wednesday to our air bnb for our family fall break in Gatlenburg. Last min we decided we wanted to come a day early and we’re not able to get a extra day with our cabin . We came across the Ramsey and we’re not disappointed! My husband has stated that in the future we will stay here always ! We have stayed at quite a few other hotels on the parkway and this has been the best . The hotel is decorated very nicely in general and you can tell they put extra thought with it being fall . The rooms were much larger then I expected and were very clean ! The attention to detail by housekeeping didn’t go un noticed during our stay and was appreciated. We didn’t have a view or a window but for the one evening we were staying it wasn’t needed . The hotel pool with a evening movie was nice for my toddler along with the pop corn . We didn’t get to enjoy the fire pit but it also looked very nice ! We also enjoyed the pool snack area offering drinks etc .. the breakfast was put together nicely considering what’s going on with covid . You can tell that the Ramsey is trying to take other measures as well with covid which is appreciated . We will be back and hope to see what other rooms are offered with a view possibly! TRIPADVISOR.COM USER
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