Holiday Inn Richmond South – City Gateway

4303 Commerce Rd | Richmond, VA 23234-2239  [SEE MAP]Richmond, VA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Not very clean

Dec 12th, 2019

The room was not that bad. The carpet could be updated, and the remote was nasty, but the room wasn’t terrible. The bathroom was not clean. Was a tad bit disgusting... The bathroom floor had dirt and hair; and a small roach was seen the next morning😖☹️ TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Can’t wait for the upgrades!

Dec 8th, 2019

We just needed a place to spend the night... upgrades are needed and the sign says they’re coming. Overall just passing! The carpet looked bad and the room needed to be aired out. Lots of noise above us😩 Bathroom sink needed major repairs. Staff was nice and accommodating. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Holiday inn Richmond

Nov 15th, 2019

Not very nice for a holiday inn. It’s a non smoking hotel and as you walk down the corridor the smell of marijuana smoke will knock you out. Hotel was not clean it was run down. Very shocked to see a Holiday inn in that kind of shape. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Stay somewhere else!!

Aug 13th, 2019

We only stayed here one hour after 2 rooms were found to be unacceptable. The whole place smells like mold, the carpets are filthy, linens are stained, furniture is stained, there was dust and grime all over the phone, there was water damage on the ceilings, windows and in the bathroom as well as a moldy shower area. It is damp, dark, smelly and unwelcoming! Upon check in the lobby appears to be nice but wait until you see the rooms. My shortest hotel stay ever! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Welcoming

Aug 6th, 2019

After a long drive with many obstacles it was such a welcomed relief to be treated by a professional, competent, smiling check in staff. They were efficent & polite. We enjoyed our stay. The breakfast was basic but clean & fresh. Definitely will return TRIPADVISOR.COM USER 

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