Holiday Inn Roanoke - Valley View

3315 Ordway Dr Nw | Roanoke, VA 24017-1916  [SEE MAP]Roanoke, VA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Friendly

Oct 22nd, 2020

Stephanie was extremely attentive and friendly to me and my big family. She worked tirelessly to accommodate us and make us feel welcomed. Will definitely stay again due to her careful and persistent hard work. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

perfect attention

Oct 14th, 2020

Victoria was super helpful, I staid for several night, she made sure I had everything I needed. The restauran is also good, morning service for breakfast is fantastic, great service overall. Clean and recently renovated TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Stay away

Oct 13th, 2020

This place is supposed to have been recently renovated should have been torn down. We were staying on points and waisted a night I feel. We had reservations for a king bed with a sofa. The first room had nether on the second floor. Went back to front desk was told so sorry. Sent us to a room on the fourth floor. Walked in trash piled up out of the trash cans, towels on the floor and bed unmade. Go back down to the desk take in mind I’m dragging out luggage for a week and my wife DOES not pack light. We get oh I’m so sorry it shows it’s been cleaned. I was ready to leave. My wife said it’s late we’ve be ridding all day. So on to room number three back to the forth floor and this luggage cart want half roll, This time room 429. Well it had been somewhat cleaned. There was sugar all over the counter near the coffee maker. Stains on the comforter. The so called sofa looked half worn with a single bed under it. We were worn out after all this. They offered us free breakfast for all our troubles ,no thank you. We had our own Clorox wipes wiped down everything ourselves. We were supposed to stay here two nights and do the Blue Ridge parkway. The work our way back to Georgia. I guarantee you we’ll it be staying here that second night nor any other night. Marriott here we come and from now own free or not. Take in mind this is during Covid-19 pandemic. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Visit

Oct 12th, 2020

Stephanie was exceptional, friendly and attentive. Food, and service was top notch. Barry was attentive and a pleasure to converse with. Hotel stay was amazing. Rooms were updated,roomy, clean, and comfortable. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Helpful and thoughtful

Oct 10th, 2020

Victoria was very helpful. Gave us a room on the 1st floor so we could park our bike up close. We didn't have reservations but were able to get a great room for a great price! She was the best! Highly recommend! TRIPADVISOR.COM USER 

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